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FAQs

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This FAQ describes how to activate / deactivate private mode.
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Proceed as described in this FAQ.
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Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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This FAQ tells you how to proceed.
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Windows 10 and Windows 11 comes with several options to update a device driver.
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You can find the necessary steps in this FAQ.
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Download the new firmware upgrade from our service page.
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The fan settings can be optimised by a Bios update.
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If your product is being used as an external player please check if the connection cable is properly plugged in.
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We offer a BIOS update that optimises the fan speed of your notebook.
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In this FAQ we show you a troubleshooting guide.
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ShowKeyPlus displays the installed keys.
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Tips and hints for the ERAZER Beast X30 series
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For some error symptoms there are currently no universal answers.
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Answers to frequently asked questions about the 5in1 Type-C docking station.
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Windows offers the troubleshooting app for sound problems.
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The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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Helpful hints about the touchpad.
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The fans of my device makes loud noises. What I can do about this?
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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