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Why can't the webcam and / or microphone be activated?
This FAQ describes how to activate / deactivate private mode.
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How can I display the original installation date of my Windows operating system?
Proceed as described in this FAQ.
View full article
What do I do if I have a swollen battery on my unit?
Do not connect the unit to the power supply and follow the further procedure in this FAQ.
View full article
How do I install Windows 11 without an existing Wi-Fi driver?
This FAQ tells you how to proceed.
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How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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How do I call up the BIOS from Windows?
You can find the necessary steps in this FAQ.
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How can I improve the scrolling of the touch panel?
Download the new firmware upgrade from our service page.
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How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?
The fan settings can be optimised by a Bios update.
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My device no longer shows an image, what can I do?
If your product is being used as an external player please check if the connection cable is properly plugged in.
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Why does the ventilation of my E15301 / E15302 notebook constantly turn on and off?
We offer a BIOS update that optimises the fan speed of your notebook.
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My notebook keyboard writes some characters twice, what can I do?
In this FAQ we show you a troubleshooting guide.
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How is the key used to activate Windows displayed?
ShowKeyPlus displays the installed keys.
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FAQs for the Notebook ERAZER Beast X30 Series
Tips and hints for the ERAZER Beast X30 series
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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FAQs about the MEDION MD 88437 5in1 Docking Station - Alternate / Display Mode
Answers to frequently asked questions about the 5in1 Type-C docking station.
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My Windows 10 computer does not play any sound.
Windows offers the troubleshooting app for sound problems.
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Why can't I connect my mouse and keyboard set?
The Bluetooth dongle may only be connected to PCs / notebooks that do not have their own Bluetooth chip installed.
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Why is the touchpad of my laptop without function?
Helpful hints about the touchpad.
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Why are the fans on my graphics card making loud noises?
The fans of my device makes loud noises. What I can do about this?
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Why does my device has a shorter battery life than specified?
In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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