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FAQs

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This FAQ gives you information if the USB connection does not work.
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This FAQ will help you with problems with your Wi-Fi network.
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Here you will find answers to the most common questions about Wi-Fi connections.
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Follow the points in this FAQ if your device is too dark or too bright.
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This FAQ will help you with Bluetooth pairing difficulties.
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This FAQ will help you if the sound and picture are asynchronous.
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If your operating system does not start, proceed as described in the FAQ.
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In case of app problems, follow the points in this FAQ.
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If you have problems with the operating system, proceed as described in this FAQ.
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The display sensor must be recalibrated.
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This FAQ offers solutions for unusual heating of the device.
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Here you will find information and packaging instructions for MEDION products in case of service.
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The problem can often be solved with one of the listed procedures.
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You can find the error diagnosis on the MEDION Service page.
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Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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This FAQ tells you how to proceed.
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If NFC does not work as expected, the following solutions can help.
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ShowKeyPlus displays the installed keys.
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For some error symptoms there are currently no universal answers.
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If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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