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Why does the MEDION LIFETAB P10752 tablet have a film on the display?

Check whether the transport protection film is still on the display and remove it if necessary.

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‎17.10.2024 08:09

How do I connect my tablet or smartphone to a PC?

To connect an Android device to a PC, activate the Media Transfer Protocol (MTP) via the drop-down menu after connecting the USB cable. If it does not work, try reconnecting the cable or restarting the device.

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‎09.10.2024 13:00

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.

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‎01.10.2024 12:58

Why is the image of my device too dark or too bright?

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).

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100% helpful (1/1)

‎27.09.2024 09:39

How can I switch between tablet and desktop mode?

You can switch between tablet mode / desktop mode in the Info Centre.

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‎08.07.2024 10:10

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.

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100% helpful (1/1)

‎26.06.2024 09:26

What do I do if I have forgotten the password for a Microsoft account?

Restore your Microsoft account with the help of this FAQ.

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‎24.06.2024 13:31

Why is the device not connected via USB?

This FAQ gives you information if the USB connection does not work.

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‎22.05.2024 12:06

Why is the device not connecting to the Wi-Fi network?

This FAQ will help you with problems with your Wi-Fi network.

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‎06.05.2024 07:08

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.

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100% helpful (1/1)

‎30.04.2024 10:33

Why does the pairing via Bluetooth not work?

This FAQ will help you with Bluetooth pairing difficulties.

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‎23.04.2024 09:41

Why are picture and sound not synchronised?

This FAQ will help you if the sound and picture are asynchronous.

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‎23.04.2024 09:40

Why does the operating system not start?

If your operating system does not start, proceed as described in the FAQ.

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‎22.04.2024 10:29

Why does the app crash / cannot connect to the external device?

In case of app problems, follow the points in this FAQ.

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‎22.04.2024 10:26

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.

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‎15.04.2024 14:11

Why doesn't the display switch on or off automatically?

The display sensor must be recalibrated.

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‎15.04.2024 10:49

Why does the device get unusually warm?

This FAQ offers solutions for unusual heating of the device.

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‎08.04.2024 09:46

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.

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100% helpful (1/1)

‎17.01.2024 11:00

How can I fix a malfunctioning Android app?

The problem can often be solved with one of the listed procedures.

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100% helpful (1/1)

‎18.12.2023 12:42

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.

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‎18.12.2023 12:40

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What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

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100% helpful (3/3)

‎18.10.2024 13:19