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FAQs

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How can I register the door / window sensor in my alarm system?

The sensors are set up via the Smart Home app.
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‎12.04.2022 09:49

How to reset my mobile LTE hotspot to factory settings?

In this FAQ, we will explain how you can reset your hotspot to factory settings.
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‎02.02.2022 09:15

Why doesn't my Internet radio play https podcasts?

Unfortunately, https links are not supported by older Internet radios.
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‎06.01.2022 08:50

How can I establish an Internet connection with my Micro Audio System MD 44007?

The connection is established via the MEDION Speaker App.
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‎28.10.2021 14:46

Can I connect my Robot Vacuum Cleaner MD 18861 to a new WiFi?

Tips for changing a WLAN system to a new one.
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100% helpful (1/1)
‎28.10.2021 14:44

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (2/2)
‎27.04.2021 07:00

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
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100% helpful (1/1)
‎17.03.2021 05:49

Why is my internet radio silent?

The radio catalog provider has been changed.
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100% helpful (1/1)
‎03.03.2021 07:49
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