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What do the error codes for the MD 11760 air fryer P20 XXL Twin mean?
If you notice a problem, first try to resolve it using the following table:
Problem | Possible cause | Troubleshooting |
The appliance is not working. |
The mains plug is not plugged into a power socket. | Only connect the appliance to a properly installed power socket. |
Incomplete entry. | Start the cooking process by pressing the button ⏯. | |
The food is not cooked. | The filling level is too high. | Only fill the fryer drawers up to 75% full. |
The cooking temperature is too low. | Select fryer drawer 1 or fryer drawer 2 and press the + button to increase the cooking temperature. |
|
The cooking time is too short. | Select fryer drawer 1 or fryer drawer 2 and press the + button to increase the cooking time. |
|
The food is not evenly cooked. | The pieces of food are too close together. | Many foods need to be shaken / turned several times during the cooking time. |
Fill the fryer drawers with small pieces of food. Smaller pieces cook more evenly. | ||
The fried food is not crisp enough | The food is unsuitable for cooking in the air fryer | Use oven-ready or lightly oiled snacks for crispier results. |
The appliance cannot be closed. | The fryer drawer is too full. | Only fill the fryer drawers up to 75%. |
White smoke comes out of the appliance. | The food is very fatty. | During preparation, fat from these extremley greasy food drips onto the base of ther fryer drawer. The fat causes a higher temperature than usual to a develop in the fryer pan. This does not impair the appliance or the cooking result. |
The fryer drawer still contains oil / fat residue from the previous cooking process. | Fat residue is burning. Clean the fryer drawers after every use. | |
Fresh chips are not evenly fried. | The chips have not been sufficiently soaked. | Place the chips in cold water for around 30 minutes to remove the starch. Dry the chips using kitchen paper before adding to the basket. |
The variety potato is unsuitable. | ||
Fresh chips do not go crisp. | The potatoes are too moist. | The crispiness dependent on the water and starch content of the variety of potato used and the quantity of oil. |
Dry the potatoes carefully and cover them with about 1 tablespoon of cooking oil. | ||
Cut the potatoes into smaller pieces. |
You can also find further support here:
Air fryer user manual MD 11760
German video: MEDION air fryer P20 XXL Twin Review by Darleen
⚠️Note⚠️ If the solutions given are not successful, please contact our support.
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Review Date: 2025-10-01