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FAQs on Intel Management Engine (SA-00086)
Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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My device no longer shows an image, what can I do?
If your product is being used as an external player please check if the connection cable is properly plugged in.
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The monitor image flickers, which setting do I have to change?
Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
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Why is the image of my device too dark or too bright?
The setting options differ depending on the product.
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Why is the image flickering on the playback device?
This could be due to a too low refresh rate (Hertz).
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What is the maximum number of pixel errors allowed on my display?
Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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My PC or notebook is unusually loud, what can I do?
Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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Why is my camera not working as expected? (PC, Notebook)
For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Why is my camera not working as expected? (webcam)
Sometimes it is enough to reinstall or update the driver so that everything works again.
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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
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My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
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Why is the built-in hard drive making noises?
Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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Featured article
How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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