This website uses cookies. By browsing this website, you consent to the use of cookies. Learn more.
OK
22924members
85586posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

How do I switch out of Windows 10 in S mode?

Microsoft offers a free app for this purpose in the App Store.
View full article
100% helpful (1/1)
‎25.08.2020 14:11

FAQs on Intel Management Engine (SA-00086)

Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
View full article
No ratings
‎07.02.2020 12:33

My device will not turn on, what can I do?

Please test another socket in another circuit.
View full article
34% helpful (1/3)
‎10.12.2019 07:34

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
View full article
No ratings
‎10.12.2019 05:46

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
View full article
No ratings
‎05.12.2019 13:48

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.
View full article
No ratings
‎06.11.2019 15:03

The monitor image flickers, which setting do I have to change?

Image flicker usually only occurs with digital monitors if an incorrect screen refresh rate is set.
View full article
No ratings
‎30.10.2019 05:08

Why is the image of my device too dark or too bright?

The setting options differ depending on the product.
View full article
No ratings
‎29.10.2019 15:54

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).
View full article
No ratings
‎29.10.2019 15:20

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
View full article
100% helpful (1/1)
‎29.10.2019 05:38

Why does my memory card not work?

This will tell you if your memory card is faulty.
View full article
0% helpful (0/1)
‎28.10.2019 13:15

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
View full article
No ratings
‎28.10.2019 13:07

Why is my camera not working as expected? (PC, Notebook)

For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
View full article
No ratings
‎28.10.2019 12:59

Why is my camera not working as expected? (webcam)

Sometimes it is enough to reinstall or update the driver so that everything works again.
View full article
No ratings
‎28.10.2019 09:03

The volume is too low or no sound at all, what can I do?

If you have no sound or the volume is too low from the connected speakers or headphones?
View full article
0% helpful (0/1)
‎02.10.2019 05:38

My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?
View full article
No ratings
‎02.10.2019 05:38

Why is the built-in hard drive making noises?

Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.
View full article
No ratings
‎10.09.2019 10:22

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
View full article
No ratings
‎10.09.2019 08:37

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
View full article
No ratings
‎10.09.2019 08:16

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
View full article
0% helpful (0/1)
‎10.09.2019 08:13
Top Contributors
MEDION Community
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career