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FAQs

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Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
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100% helpful (1/1)
‎10.09.2019 08:06

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.
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100% helpful (1/1)
‎10.09.2019 08:05

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.
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34% helpful (1/3)
‎10.09.2019 08:04

Why is my webstick not working anymore after the last Windows Update?

Install the fix for the Connection Wizard.
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100% helpful (1/1)
‎09.09.2019 12:59

Why is my battery not recognized by the device?

If a new battery is not detected, conditioning could help.
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100% helpful (1/1)
‎09.09.2019 12:53

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.
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100% helpful (1/1)
‎09.09.2019 12:42

Why will my device not wake up from sleep mode?

Unfortunately, this behavior can have many causes.
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100% helpful (1/1)
‎09.09.2019 12:38

Why does NFC not work?

If NFC does not work as expected, the following solutions can help:
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100% helpful (1/1)
‎09.09.2019 12:35

How can I improve the scrolling of the touch panel?

Acceleration of the scrolling on the touch pad.
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100% helpful (1/1)
‎22.08.2019 08:46

FAQs on the favorites portal for MEDION Internet Radios

Answers to frequently asked questions about the favorites portal
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100% helpful (2/2)
‎09.08.2019 14:47

Why is my internet radio silent?

The radio catalog provider has been changed.
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100% helpful (1/1)
‎06.06.2019 13:21

Got Problems with Windows Updates or Upgrades?

Create a stable Windows Installation, Windows 10 Version 1809 (soon 1903) with up-to-date drivers and MS-Store Apps.
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100% helpful (1/1)
‎28.05.2019 13:16

How can I turn off the annoying clack noises coming from the computer?

Both Windows and the built-in hard disk have an energy management.
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100% helpful (1/1)
‎28.05.2019 13:13

The vacuum cleaner ignores the virtual wall, what can I do?

Due to the routine clockwise rotation of the vacuum cleaner, it happens that the device themselve cover the virtual wall.
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100% helpful (1/1)
‎28.05.2019 13:05

Your Android 5.1 smartphone gets very warm or has a high CPU usage?

Please disconnect all data connections first and if necessary perform a factory reset.
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100% helpful (1/1)
‎28.05.2019 13:02

Android 5.1: How do I perform a factory reset?

The Android device will be reset to factory settings via the Android settings.
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100% helpful (1/1)
‎28.05.2019 12:59

What is the meaning of the keys of M.2 SSDs?

Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
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100% helpful (1/1)
‎28.05.2019 12:58

How do I get firmware updates for the alarm system MEDION P85770?

The alarm center receives firmware updates via OTA (Over the Air).
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100% helpful (1/1)
‎28.05.2019 12:49

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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50% helpful (1/2)
‎28.05.2019 12:46

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Notebooks

BIOS updates are requested for the current MEDION devices
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34% helpful (1/3)
‎28.05.2019 12:40
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