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FAQs

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To upgrade your RAM, know the memory generation, voltage, number of pins and clock rate. Switch off the computer and disconnect it from the power supply before installing the RAM.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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The serial number is written on a sticker on the back of the Smart TV, sometimes S / N is not noted in front of the number.
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Check the HDMI cable and the input source on the TV. For high-resolution signals, use an HDMI cable from standard 2.0.
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Check the connection and try different USB sticks. A sufficient power supply to the USB port is also required.
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The ERAZER ControlCenter software can be used to activate or deactivate the USB ports in sleep mode or when switched off, even without a connected power supply unit.
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A subsequent update will fix the problem.
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Switch to PERSONAL mode to customize your TV picture settings.
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Optimise your Desktop PC with a BIOS update for your mainboard, but please note that this is done at your own risk and MEDION accepts no liability.
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Bluetooth pairing problems can be caused by device settings or app authorisations. Check all devices and apps involved to resolve connection problems.
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The NUM Lock function is probably active. Switch it off by pressing the SHIFT + FN + NUM Lock, FN + Ins or FN + NUM buttons simultaneously.
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Switch off the refrigerator, unplug the mains plug, remove the lamp cover and replace the bulb with a suitable one.
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Switch off the wine temperature control cabinet, disconnect the cables, press and hold the power button for 15 seconds and restart it after reconnecting.
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Here you will find detailed technical information about the mainboard.
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Install the software patch by downloading the file, unzipping it and executing it with administrator rights to activate the CoPilot button.
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You can use the antenna connection with either the included wire antenna or another antenna that has a coaxial plug.
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Switch off the device, clean the lens on the bumper and test the mobility of the bumper. Then lift the robot and check the underside of the front bumper for foreign objects, which should be removed if necessary.
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The grill does not switch off due to a fault, the indicator light goes out when the temperature is reached. If there are problems with heating up, check the socket, extension cable and temperature control connection.
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If warm air gets inside the fridge, the moisture will freeze when it cools down. To avoid this, the door should not be left open for long, it must close properly and only cooled food should be placed inside.
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Flashes or sparks in the microwave are caused by dirt, metal objects or a scratched coating. Switch off the microwave immediately to prevent damage.
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