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FAQs

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Here you will find detailed technical information about the mainboard.
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The operating system may start due to a software error or incorrect BIOS settings. Use the restore point or reinstall the system.
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The 230 V AC output is automatically switched off after 60-80 minutes to protect the battery from deep discharge.
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Use the system configuration, a boot medium or the repair mode after a failed start. It is used for troubleshooting with minimal drivers and functions.
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Promotional codes / keys will be sent 14 days after receipt of the goods. Check the SPAM folder of your e-mail account via a browser.
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Update drivers via Windows Update or Device Manager and check the success via the driver date in the Device Manager.
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The screws are located in the bag with the remote control and in the box of the stand. There is an additional screw in the battery compartment of the remote control.
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Remove WinHTTPAutoProxySvc from the registry and restart the PC or use the Windows recovery option ‘Reset this PC’ with the selection ‘Keep my files’.
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Check the power supply and install all the latest software updates. If necessary, uninstall problematic USB device drivers and restart.
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Insert the USB dongle to install the driver, remove it, start the search with Fn + dongle and then insert it again. For the mouse, charge it via USB cable and switch it on.
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The diagram shows the front view numbering to identify HDD1 and HDD2.
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To upgrade your RAM, know the memory generation, voltage, number of pins and clock rate. Switch off the computer and disconnect it from the power supply before installing the RAM.
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Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
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The serial number is written on a sticker on the back of the Smart TV, sometimes S / N is not noted in front of the number.
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Check the HDMI cable and the input source on the TV. For high-resolution signals, use an HDMI cable from standard 2.0.
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Check the connection and try different USB sticks. A sufficient power supply to the USB port is also required.
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The ERAZER ControlCenter software can be used to activate or deactivate the USB ports in sleep mode or when switched off, even without a connected power supply unit.
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A subsequent update will fix the problem.
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Switch to PERSONAL mode to customize your TV picture settings.
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Optimise your Desktop PC with a BIOS update for your mainboard, but please note that this is done at your own risk and MEDION accepts no liability.
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