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Why are there bright or dark spots on my display?
If the spots always remain in the same place even when the picture changes it will be pixel errors.
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Why does the device not have an HDMI signal?
Note the points in this FAQ if no HDMI signal is available.
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FAQs on handling MEDION TV sets and VIDAA
Here we answer frequently asked questions about your VIDAA TV.
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How can I improve the sound quality on TV MD21663?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 20025?
To do this, install the latest update.
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My device does not receive HDTV channels, what can I do?
There are several reasons why there is no HDTV signal. The following instructions will help you to set up your HDTV signal.
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Why do I have no reception over the cable connection (DVB-C)?
Please check first whether the right signal source, e.g. TV or digital cable is selected.
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How can I improve the sound quality on TV MD 21662?
To do this, install the latest update.
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Why doesn't my computer play Ultra HD Blu-Ray discs anymore?
Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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Where can I find a suitable remote control for my older MEDION device?
Remote controls for older MEDION devices
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How can I improve the sound quality on TV MD 20019?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 20024?
To do this, install the latest update.
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How can I improve the sound quality on TV MD 20018?
To do this, install the latest update.
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Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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Which HDMI version supports which function?
In the following table you will find an overview of the HDMI versions.
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Why does the device get unusually warm?
This FAQ offers solutions for unusual heating of the device.
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My Android TV shows a duplicate image after an update, what can I do?
This FAQ shows you the solution to fix the duplicate image display.
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Why can't apps be installed on the device?
This FAQ will help you if you are unable to install an app.
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Featured article
What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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