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My MEDION X40 SW (MD 20040) robot vacuum cleaner reports error S4, what can I do?
This can be rectified by updating the device firmware to version V0.3.7.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why does my infrared remote control not work?
The function of infrared connections requires unrestricted visual contact.
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The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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My device shuts itself off, what can I do?
Please check the power supply first.
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FAQs about the MEDION robot vacuum cleaner X20 SW+, X40 SW and X50 SW+
In this FAQ you will find useful information about your robot vacuum cleaner.
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How can I perform a function test on my remote control?
You can test with a digital camera if the remote control emits a signal.
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How do I get firmware updates for the alarm system MEDION P85770?
The alarm center receives firmware updates via OTA (Over the Air).
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The vacuum cleaner ignores the virtual wall, what can I do?
Due to the routine clockwise rotation of the vacuum cleaner, it happens that the device themselve cover the virtual wall.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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How can I replace the battery of my Robot Vacuum Cleaner MD 18871?
Open the maintenance door on the underside of the Robot vacuum Cleaner.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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Why is the quality of the sound so bad? (Smart Home / Photo / Video)
This could be due to the sound settings.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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FAQs about the WLAN socket MD 18663
Answers to common questions about set-up and use.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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Featured article
What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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