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Why do I get the error message: Please check clean water tank?

Question

Why do I get the error message: Please check clean water tank?


Answer

The use of a chemical cleaning agent in the fresh water (not permitted) or fresh water that is too calcareous (which may have been in the tank for 1-2 days or longer) can cause the detectors in the water tank to become dirty or corroded. As a result, the robot mop may have problems recognising the water level and therefore displays the error message Please check clean water tank.

 

Remedy

Mix half a teaspoon of table salt with water in the fresh water tank (alternatively, 2-3 drops of pH-neutral detergent can be used). Shake the tank well, leave to stand for 10-15 minutes and shake again. After cleaning, pour out the water again and then rinse the tank with clear water. Then dry the contacts + / -.

 

More information

Distilled or demineralised water must also not be used for cleaning. In this case, the detectors also do not recognise water because the pH value is too low.


Version history
Last update:
‎02.01.2024 11:15
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