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Why are there bright or dark spots on my display?
If the spots always remain in the same place even when the picture changes it will be pixel errors.
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Why does the fuse trips when the device is switched on?
First, attach your device to a different power outlet and see if this results in the fuse tripping.
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How can I extend the battery life?
Battery powered devices offer some adjustment options to increase the runtime.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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Why will my device not wake up from sleep mode?
Unfortunately, this behavior can have many causes.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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Why is my battery not recognized by the device?
If a new battery is not detected, conditioning could help.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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My device shuts itself off, what can I do?
Please check the power supply first.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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What is the meaning of the keys of M.2 SSDs?
Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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FAQs on Intel Management Engine (SA-00086)
Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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Why are picture and sound not synchronised?
This FAQ will help you if the sound and picture are asynchronous.
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Why does the pairing via Bluetooth not work?
This FAQ will help you with Bluetooth pairing difficulties.
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FAQs on how to fix Bluetooth problems under Windows 10
Here you will find solutions for solving Bluetooth problems.
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Why does the app crash / cannot connect to the external device?
In case of app problems, follow the points in this FAQ.
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Why does the operating system not start?
If your operating system does not start, proceed as described in the FAQ.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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