This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
40626members
141409posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

How do I clean the sensors of my robot vacuum cleaner?

Clean the sensor surfaces with a dry cloth.
View full article
100% helpful (1/1)
‎11.12.2023 12:49

Why is my washer-dryer not starting the programme and displaying CL on the screen?

The childproof lock on your washer-dryer is activated.
View full article
No ratings
‎30.11.2023 10:45

What does the error code E1 / E2 for dish washers mean?

The appliance is not drawing water, the water pressure is too low or the aquastop has been triggered.
View full article
No ratings
‎21.11.2023 14:22

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
View full article
100% helpful (1/1)
‎08.11.2023 06:23

How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?

Here you can read how to set up a No Go Zone.
View full article
100% helpful (1/1)
‎30.10.2023 12:38

Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?

The contacts of the dirty water tank are dirty, clean them carefully.
View full article
No ratings
‎11.10.2023 10:49

What do I do if I have a swollen battery on my unit?

Do not connect the unit to the power supply and follow the further procedure in this FAQ.
View full article
No ratings
‎11.10.2023 10:44

Is it possible to adjust the seam width on the MEDION MD 16600 sewing machine?

The seam width is fixed by the needles and cannot be changed.
View full article
No ratings
‎11.10.2023 10:38

Can I use the app of my robot vacuum cleaner on several mobile devices?

Log in with the same access data.
View full article
No ratings
‎09.10.2023 12:36

What do the error codes mean for the MD 18600 Robot Vacuum Cleaner?

Information about error messages can be found in this FAQ.
View full article
100% helpful (2/2)
‎09.10.2023 12:34

How do I clean the dust container / permanent filter of my MD 16192 Robot Vacuum Cleaner?

Here we explain the correct cleaning procedure.
View full article
No ratings
‎27.09.2023 10:17

How high is the suction power of my MEDION vacuum robot?

Please note the following table.
View full article
100% helpful (1/1)
‎27.09.2023 09:46

What should I do if I have charging problems with the MEDION X20 SW / X21 SW+ vacuum robots?

Follow the instructions in this FAQ.
View full article
100% helpful (2/2)
‎26.09.2023 13:27

Can I connect my Robot Vacuum Cleaner MD 18861 to a new WiFi?

Tips for changing a WLAN system to a new one.
View full article
100% helpful (1/1)
‎25.09.2023 12:24

How can I replace the battery of my Robot Vacuum Cleaner MD 18871?

Open the maintenance door on the underside of the Robot vacuum Cleaner.
View full article
No ratings
‎25.09.2023 10:30

The robot vacuum cleaner ignores the virtual wall, what can I do?

Due to the routine clockwise rotation of the suction cups, it happens that the units themselves cover the virtual wall.
View full article
No ratings
‎22.09.2023 12:08

FAQs about the MEDION Robot Vacuum Cleaners

Answers to the most frequently asked questions about the robot vacuum cleaners.
View full article
No ratings
‎22.09.2023 11:00

How can I clean the impeller of my robot vacuum cleaner MD 18500 / MD 18501?

In this FAQ we explain how to clean the impeller of your robot vacuum cleaner.
View full article
No ratings
‎22.09.2023 10:55

How can I set the start time of the MD 18500 Robot Vacuum Cleaner?

To set the start time, press the PLAN button on the remote control.
View full article
No ratings
‎22.09.2023 10:52

FAQs about the MEDION Robot Vacuum Cleaner MD 18500

In this FAQ we explain the most common faults of your robot vacuum cleaner.
View full article
100% helpful (1/1)
‎22.09.2023 10:36
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3