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FAQs

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This may be due to a blocked drainage channel or a full drip tray.
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The drum lint filter must be seated in the holder and objects must not block the door.
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The rust comes from metallic objects.
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Press the up and down buttons for 10 seconds.
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Check the possible causes in this FAQ.
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Here you will find information and packaging instructions for MEDION products in case of service.
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This FAQ explains how to update the firmware.
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This can be caused by a lime layer on the floor.
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Answers to common questions about set-up and use.
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In this FAQ you will find useful information about your robot vacuum cleaner.
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Follow the points in this FAQ.
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Follow the instructions in this FAQ.
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This FAQ explains how to save a map.
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In this FAQ we explain what the error code E4 means and give you possible solutions.
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You can find the error diagnosis on the MEDION Service page.
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You can change the amount of water dispensed in the Life+ app.
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Additional cleaning agents can damage the robot vacuum cleaner.
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Clean the sensor surfaces with a dry cloth.
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The childproof lock on your washer-dryer is activated.
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The appliance is not drawing water, the water pressure is too low or the aquastop has been triggered.
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