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FAQs

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Why does my washing machine not draw any or too little water?

Check the points in this FAQ.
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‎05.02.2024 07:59

Why can't the washing machine door be closed?

Check the door lock of the washing machine.
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100% helpful (1/1)
‎05.02.2024 07:58

Why does the washing machine door not open at the end of the programme?

This FAQ explains how you should proceed.
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‎01.02.2024 09:33

Why is water leaking out of the sides of my appliance?

Here we explain why water leaks out of the side of your appliance.
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‎25.01.2024 12:01

Why aren't the dishes dry when I take them out of the dishwasher?

To ensure that the crockery dries properly, follow the points in this FAQ.
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‎25.01.2024 12:00

Why there is ice forming on the back wall of the cooling unit?

In this FAQ we explain the reasons and possible solutions for ice formation in your refrigerator or freezer.
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‎25.01.2024 12:00

Why doesn't the tumble dryer dry the laundry completely?

Check the points in this FAQ.
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‎25.01.2024 11:58

Why is water running out of the tumble dryer?

This FAQ shows you how to proceed.
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‎25.01.2024 11:57

Why does the tumble dryer stop suddenly?

Check the water tank and the power connection of the dryer.
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‎25.01.2024 11:54

Why does my cooling unit cause an unpleasant smell?

This may be due to a blocked drainage channel or a full drip tray.
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‎25.01.2024 11:53

Why can the dryer door no longer be closed?

The drum lint filter must be seated in the holder and objects must not block the door.
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‎25.01.2024 11:51

Why is there an unpleasant smell coming from the dishwasher?

Here we explain why unpleasant odours are coming out of the dishwasher.
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‎25.01.2024 10:22

Why do I see rust in the interior or on the shelves of the cooling unit?

The rust comes from metallic objects.
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‎25.01.2024 09:36

Why does my MD 10864 electric barbecue trolley switch itself off?

In this FAQ you can find out what the causes are.
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100% helpful (1/1)
‎24.01.2024 13:41

Why can the height-adjustable desk no longer be raised or lowered?

Press the up and down buttons for 10 seconds.
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‎23.01.2024 08:50

Why are there still cleaner residues in the cleaner compartment?

Check the possible causes in this FAQ.
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‎19.01.2024 10:10

Why won't the dishwasher switch on or won't the programme start?

Here we explain why your device cannot be switched on or the programme does not start.
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100% helpful (1/1)
‎19.01.2024 08:31

Why does the dishwasher door not close properly or too quickly?

Here we explain why the door does not close properly or too quickly.
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‎19.01.2024 08:29

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

How do I update the firmware for the alarm system?

This FAQ explains how to update the firmware.
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100% helpful (1/1)
‎16.01.2024 14:37
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