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FAQs

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Why can the dryer door no longer be closed?

The drum lint filter must be seated in the holder and objects must not block the door.
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‎25.01.2024 11:51

Why do I see rust in the interior or on the shelves of the cooling unit?

The rust comes from metallic objects.
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‎25.01.2024 09:36

Why can the height-adjustable desk no longer be raised or lowered?

Press the up and down buttons for 10 seconds.
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‎23.01.2024 08:50

Why are there still cleaner residues in the cleaner compartment?

Check the possible causes in this FAQ.
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‎19.01.2024 10:10

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

How do I update the firmware for the alarm system?

This FAQ explains how to update the firmware.
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100% helpful (1/1)
‎16.01.2024 14:37

Why does my Ice Maker indicate a fault by flashing LEDs?

This can be caused by a lime layer on the floor.
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‎16.01.2024 14:29

FAQs about the WLAN socket MD 18663

Answers to common questions about set-up and use.
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100% helpful (1/1)
‎16.01.2024 14:27

FAQs about the MEDION X50+ SW Robot Vacuum Cleaner

In this FAQ you will find useful information about your robot vacuum cleaner.
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‎04.01.2024 11:42

Why are the outer walls of the cooling unit too warm?

Follow the points in this FAQ.
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‎02.01.2024 14:04

Why does the door of the cooling unit no longer close properly?

Follow the instructions in this FAQ.
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‎02.01.2024 14:03

How can I save a map with my robot vacuum cleaner?

This FAQ explains how to save a map.
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100% helpful (1/1)
‎02.01.2024 14:02

What does the error code E4 on the MD 37004 dishwasher mean?

In this FAQ we explain what the error code E4 means and give you possible solutions.
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‎02.01.2024 13:40

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎18.12.2023 12:40

Why does the floor remain wet after my robot vacuum cleaner has mopped?

You can change the amount of water dispensed in the Life+ app.
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‎11.12.2023 16:29

Can I use cleaning agents with my robot vacuum cleaner?

Additional cleaning agents can damage the robot vacuum cleaner.
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‎11.12.2023 13:02

How do I clean the sensors of my robot vacuum cleaner?

Clean the sensor surfaces with a dry cloth.
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100% helpful (1/1)
‎11.12.2023 12:49

Why is my washer-dryer not starting the programme and displaying CL on the screen?

The childproof lock on your washer-dryer is activated.
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‎30.11.2023 10:45

What does the error code E1 / E2 for dish washers mean?

The appliance is not drawing water, the water pressure is too low or the aquastop has been triggered.
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‎21.11.2023 14:22

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
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100% helpful (1/1)
‎08.11.2023 06:23
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