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FAQs

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My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

Why does the device not have an HDMI signal?

Note the points in this FAQ if no HDMI signal is available.
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No ratings
‎07.05.2024 08:57

FAQ: Specifications Mainboard "ECS B250H4-EM".

In this FAQ you will find detailed technical information about the mainboard.
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No ratings
‎07.09.2023 12:49

FAQs for the Notebook ERAZER Beast X30 Series

Tips and hints for the ERAZER Beast X30 series
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100% helpful (1/1)
‎15.06.2023 14:23

How do I quickly find out the installed BIOS version (UEFI)?

The MSInfo32.exe program available under all current Windows versions can be used for this purpose.
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No ratings
‎20.01.2022 07:33

Why does the operating system work too slowly or crash?

A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.
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No ratings
‎13.11.2024 08:21

Why does the device not respond to the connected external power supply?

Check the primary side power supply and, if present, the on / off switch of the power supply.
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100% helpful (1/1)
‎13.04.2021 07:48

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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No ratings
‎18.12.2023 12:40

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
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100% helpful (2/2)
‎13.04.2021 07:50

Is my power cable defective?

There may be a cable break, one of the most common signs of wear on electrical equipment.
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100% helpful (1/1)
‎25.03.2021 06:47

Why is the built-in hard drive making noises?

Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.
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100% helpful (1/1)
‎15.04.2021 10:09

Why are the fans on my graphics card making loud noises?

The fans of my device makes loud noises. What I can do about this?
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No ratings
‎02.06.2022 09:53

My device will not turn on, what can I do?

Does the power outlet, you have connected your products power lead to, work?
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100% helpful (1/1)
‎15.04.2021 07:02

Why are there bright or dark spots on my display?

If the spots always remain in the same place even when the picture changes it will be pixel errors.
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100% helpful (1/1)
‎17.03.2021 05:31

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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No ratings
‎07.08.2024 13:34

How can I adjust the water cooling of my PC?

Set the water cooling to full speed in the BIOS.
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100% helpful (2/2)
‎21.09.2023 07:12

How is the key used to activate Windows displayed?

ShowKeyPlus displays the installed keys.
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No ratings
‎05.07.2023 14:09

FAQ: Specifications Mainboard "Asus PRIME A320I-K".

In this FAQ you will find information about the maximum memory capacity, the front pin assignment and M.2 slots.
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No ratings
‎07.09.2023 13:33

Why does the fuse trips when the device is switched on?

First, attach your device to a different power outlet and see if this results in the fuse tripping.
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100% helpful (1/1)
‎17.03.2021 05:49

Why do some keys output different characters than printed?

Depending on the selected language, keyboards have different layouts.
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No ratings
‎02.06.2022 09:40
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