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FAQs

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FAQ: Specifications Mainboard "MSI MPG Z490 GAMING EDGE WIFI".

Details on the maximum memory expansion, the front pin assignment and M.2 slots.
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‎06.09.2023 12:27

How can I optimise the performance of my ERAZER Engineer X30 MD 34410?

Optimise performance with the appropriate settings in the BIOS.
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‎12.01.2024 09:31

Why is my hard drive not recognised in the removable frame?

You are not using the latest BIOS.
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‎06.12.2021 10:17

FAQ: Specifications Mainboard "Gigabyte Z690 Aorus Pro AX".

Here you will find detailed technical information about the mainboard.
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100% helpful (1/1)
‎05.09.2023 14:01

Why does my HDD / SSD have less space than specified?

Different numeral systems cause storage capacities to be represented differently.
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‎16.11.2021 08:50

FAQ: Specifications Mainboard "MPG X570 Gaming Edge WIFI".

Here you will find information on the maximum memory capacity, the front pin assignment and M.2 slots.
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‎04.09.2023 13:43

Where can I find information about the installed hardware in Windows?

Use the MSInfo32 program, which is started by entering ‘msinfo32’ in the Run dialogue (Windows key + r). There you will find the mainboard designation under ‘System overview’ behind ‘BaseBoard product’.
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‎12.11.2024 11:18

How do I turn Fast Startup off or on in Windows?

You can find the setting in the Control Panel under Power Options.
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‎18.03.2022 10:22

Why doesn't my computer play Ultra HD Blu-Ray discs anymore?

Intel processors from the Core-i-11000 model series and newer no longer have the necessary security feature SGX.
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‎20.01.2022 13:37

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

Black screen under Windows 10

The mouse pointer is visible, but otherwise the screen is black.
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100% helpful (1/1)
‎04.07.2024 10:51

Why can't my MEDION notebook be switched on during the initial setup?

In this FAQ you will find important information about the transport mode.
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‎12.03.2024 08:40

How can I set the colour change on my ERAZER Crawler E25?

The colour change cannot be set.
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‎18.12.2023 12:45

How can I display the original installation date of my Windows operating system?

Either look in the system settings under ‘Info’ or open the command prompt and enter the command ‘systeminfo’. Both methods will show you the original installation date.
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‎05.11.2024 09:53

What do I do if I have a swollen battery on my unit?

This may be caused by a swollen battery, which poses a fire risk. MEDION advises you not to use or charge the device and to prepare it safely for disposal.
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‎04.11.2024 11:53

How do I optimize the stability of my desktop PC with an Intel 13th / 14th Gen CPU?

Optimise your Desktop PC with a BIOS update for your mainboard, but please note that this is done at your own risk and MEDION accepts no liability.
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100% helpful (5/5)
‎30.12.2024 10:55

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
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‎08.07.2024 13:55

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

How do I deal with white screens on my ERAZER Beast X40 notebook?

Contact the support and mention whitescreen and the code O38%.
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‎29.02.2024 13:58

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00
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