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FAQs

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FAQ: Specifications Mainboard "MSI MPG Z490 GAMING EDGE WIFI".

Details on the maximum memory expansion, the front pin assignment and M.2 slots.
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‎06.09.2023 12:27

Why does my HDD / SSD have less space than specified?

Different numeral systems cause storage capacities to be represented differently.
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‎16.11.2021 08:50

How can I optimise the performance of my ERAZER Engineer X30 MD 34410?

Optimise performance with the appropriate settings in the BIOS.
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‎12.01.2024 09:31

FAQ: Specifications Mainboard "Gigabyte Z690 Aorus Pro AX".

Here you will find detailed technical information about the mainboard.
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100% helpful (1/1)
‎05.09.2023 14:01

What do I do if I have a swollen battery on my unit?

Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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‎11.10.2023 10:44

FAQ: Specifications Mainboard "MPG X570 Gaming Edge WIFI".

Here you will find information on the maximum memory capacity, the front pin assignment and M.2 slots.
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‎04.09.2023 13:43

Why can't my MEDION notebook be switched on during the initial setup?

In this FAQ you will find important information about the transport mode.
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‎12.03.2024 08:40

How do I deal with white screens on my ERAZER Beast X40 notebook?

Contact the support and mention whitescreen and the code O38%.
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‎29.02.2024 13:58

How can I set the colour change on my ERAZER Crawler E25?

The colour change cannot be set.
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‎18.12.2023 12:45

How can I display the original installation date of my Windows operating system?

Proceed as described in this FAQ.
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‎13.11.2023 12:41

FAQ: Specifications Mainboard "MS-X299 Pro Gaming Carbon".

Details on the maximum memory expansion, the front pin assignment and M.2 slots.
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‎18.09.2023 10:00

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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‎07.08.2024 13:34

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

Why does the operating system not start?

If your operating system does not start, proceed as described in the FAQ.
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‎22.04.2024 10:29

Why does the device get unusually warm?

This FAQ offers solutions for unusual heating of the device.
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‎08.04.2024 09:46

Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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100% helpful (1/1)
‎15.08.2024 10:55

Why is the hard drive or CD / DVD / BluRay drive not working properly?

Install the appropriate drivers again.
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‎09.04.2024 13:21

How can I find out if my device supports Windows Hello?

This FAQ shows you how to find out whether the device supports Windows Hello.
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‎08.07.2024 10:21

How do I quickly find out whether my Windows is running in UEFI or BIOS mode?

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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‎08.07.2024 10:09
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