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Why doesn't my Internet radio play https podcasts?
Unfortunately, https links are not supported by older Internet radios.
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How can I establish an Internet connection with my Micro Audio System MD 44007?
The connection is established via the MEDION Speaker App.
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Why does the time on my clock radio MD 44873 change sporadically?
The time is transmitted via the RDS signal.
View full article
Why can't I receive all stations via DAB+?
Perform a reception diagnosis as follows.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the volume of my device change automatically?
If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why is the playback of my MD 43988 stuttering in Bluetooth mode?
Maybe your device was paired with two speakers during the quality control in the factory via Bluetooth, and this pairing hasn`t been canceled yet.
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Why does my infrared remote control not work?
The function of infrared connections requires unrestricted visual contact.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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Why do I have no radio signal?
To ensure that the stations are stored correctly and not misaligned, perform a channel scan again as described in the user manual.
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How can I perform a function test on my remote control?
You can test with a digital camera if the remote control emits a signal.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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My device shuts itself off, what can I do?
Please check the power supply first.
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What can I do if the radio switches itself off?
We offer a firmware update for the radio.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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FAQs on the favorites portal for MEDION Internet Radios
Answers to frequently asked questions about the favorites portal
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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