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FAQs

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How do I change the login to Windows 10?

Under Account, you can switch between the Microsoft account or Local account as required.
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‎31.07.2024 10:24

Why does the switch-on button on the LIFE H10 hard floor cleaner activate it when it is stationary?

The appliance is always switched on using the power button.
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‎29.07.2024 08:49

Why does the sleep mode not significantly reduce the noise of the LIFE P901 air conditioner?

During cooling, the compressor continues to run.
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‎18.07.2024 14:09

How do I restart Windows 10 completely?

This FAQ shows you two options for a complete restart under Windows 10.
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‎11.07.2024 14:29

Why does my DAB+ job site radio MEDION LIFE E66050 switch off again after 1 minute?

Charge the discharged battery of your job site radio sufficiently before switching it on again.
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‎11.07.2024 10:27

Why does my web radio switch off when I lock my screen?

In this FAQ we explain how to keep your web radio running.
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‎10.07.2024 06:54

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
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‎08.07.2024 13:55

How can I find out if my device supports Windows Hello?

This FAQ shows you how to find out whether the device supports Windows Hello.
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‎08.07.2024 10:21

How can I switch between tablet and desktop mode?

You can switch between tablet mode / desktop mode in the Info Centre.
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‎08.07.2024 10:10

How do I quickly find out whether my Windows is running in UEFI or BIOS mode?

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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‎08.07.2024 10:09

My HP printer is not printing, what can I do?

The company Hewlett Packard offers a diagnostic tool for printing and scanning problems for download.
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‎08.07.2024 10:07

My Android TV shows a duplicate image after an update, what can I do?

This FAQ shows you the solution to fix the duplicate image display.
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‎05.07.2024 13:33

What temperature range can be set on the MEDION LIFE P701 mobile air conditioner?

This FAQ gives you the temperature range of the air conditioning system.
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‎05.07.2024 13:31

Black screen under Windows 10

The mouse pointer is visible, but otherwise the screen is black.
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100% helpful (1/1)
‎04.07.2024 10:51

How can I optimise the fan settings of my ERAZER Crawler E40 & Deputy P40 notebook?

The fan settings can be optimised by a Bios update.
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100% helpful (1/1)
‎04.07.2024 06:29

What functions does robot vacuum cleaner the MEDION X40 SW have in offline mode?

This FAQ explains all the functions of your robot vacuum in offline mode.
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100% helpful (1/1)
‎27.06.2024 07:37

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% helpful (1/1)
‎26.06.2024 09:26

What do I do if I have forgotten the password for a Microsoft account?

Restore your Microsoft account with the help of this FAQ.
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‎24.06.2024 13:31

How do I fix problems with the touchpad and keyboard on my MEDION E16419 notebook?

This can be remedied by installing the Intel® Driver and Support Assistant.
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‎24.06.2024 10:55

How do I dismantle the handle of the MEDION H10 (MD 11319) hard floor cleaner?

There is a button on the back of the device body for disassembly.
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100% helpful (1/1)
‎07.06.2024 08:55
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