FAQs

Make sure that the crockery has enough space and that the spray arms can work unhindered to ensure thorough cleaning. To achieve optimum results, the machine must be set and maintained correctly.

Rust stains are caused by salt or rusty basket areas. A short programme without dishes after refilling with salt and sealing rusty basket areas will help to prevent this.

Unpleasant odours can be caused by a lack of cleaning or long standing times with leftover food. Regular cleaning of the interior and the use of the hottest programme with special cleaning agents can help.

XMP memory can be operated without an XMP profile, but then uses standard JEDEC settings with potentially lower performance. To be able to use the memory with XMP profile, both the mainboard and CPU must be XMP-capable.

Water can leak out of the sides of household appliances if the door seal is damaged or dirty. Heating the warped rubber with a hair dryer and cleaning the seals can solve the problem.

You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.

Order a suitable remote control via the MEDION Service Shop using your MSN number or model name.

Check the socket if the dishwasher does not switch on. If the display works but the programme does not start, check the door seal and clean the sieves and nozzles.

First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.

To clean the dust container and the permanent filter, empty the container and clean the filter. To do this, open the appliance lid, remove the dust container and filter and empty both, rinse with water if necessary, clean the filter with a brush and replace everything after it has dried.

Insert the storage medium and load the record. Select PHON, position the tone arm and press REC / DEL to start recording. Select the bit rate and storage medium, lower the tone arm and end the recording with REC / DEL.

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.

If your device does not start properly, disconnect all external devices and restart, or use the automatic repair and reset the PC. If this does not help, perform a system restore or repair the master boot record via the command prompt.

The error message “Please check clean water tank” can be caused by dirty detectors in the water tank. Cleaning with a salt solution or pH-neutral cleaning agent can help. Also check and clean the dirty water intake opening and the fresh water nozzle.

The error codes E01-E10 indicate various problems, such as blocked wheels, sensor faults, stuck positions or brush problems.

To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).

To start self-cleaning, press and hold the heating level button for 5 seconds.

It means that problems occurred during the download / the web server delivered an error.

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.

Drivers without a setup file are installed via the device manager.