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FAQs

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How can I display the original installation date of my Windows operating system?

Proceed as described in this FAQ.
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‎13.11.2023 12:41

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
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100% helpful (1/1)
‎08.11.2023 06:23

How do I set a No Go / No Wipe Zone on my robot vacuum cleaner?

Here you can read how to set up a No Go Zone.
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100% helpful (1/1)
‎30.10.2023 12:38

FAQs about MEDION Android TV

Answers to frequently asked questions about your Android TV.
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100% helpful (1/1)
‎30.10.2023 09:05

Why do I get the error message: Please check dirty watertank on my MD 18379 mopping robot?

The contacts of the dirty water tank are dirty, clean them carefully.
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‎11.10.2023 10:49

I have problems with the SIM card of my Xplora XGO2, what can I do?

The PIN protection must be deactivated before using.
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‎11.10.2023 10:44

What do I do if I have a swollen battery on my unit?

Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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‎11.10.2023 10:44

Is it possible to adjust the seam width on the MEDION MD 16600 sewing machine?

The seam width is fixed by the needles and cannot be changed.
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‎11.10.2023 10:38

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
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100% helpful (1/1)
‎09.10.2023 12:42

Can I use the app of my robot vacuum cleaner on several mobile devices?

Log in with the same access data.
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‎09.10.2023 12:36

What do the error codes mean for the MD 18600 Robot Vacuum Cleaner?

Information about error messages can be found in this FAQ.
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100% helpful (2/2)
‎09.10.2023 12:34

How do I clean the dust container / permanent filter of my MD 16192 Robot Vacuum Cleaner?

Here we explain the correct cleaning procedure.
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‎27.09.2023 10:17

How high is the suction power of my MEDION vacuum robot?

Please note the following table.
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100% helpful (1/1)
‎27.09.2023 09:46

What should I do if I have charging problems with the MEDION X20 SW / X21 SW+ vacuum robots?

Follow the instructions in this FAQ.
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100% helpful (2/2)
‎26.09.2023 13:27

Can I connect my Robot Vacuum Cleaner MD 18861 to a new WiFi?

Tips for changing a WLAN system to a new one.
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100% helpful (1/1)
‎25.09.2023 12:24

How can I replace the battery of my Robot Vacuum Cleaner MD 18871?

Open the maintenance door on the underside of the Robot vacuum Cleaner.
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‎25.09.2023 10:30

The robot vacuum cleaner ignores the virtual wall, what can I do?

Due to the routine clockwise rotation of the suction cups, it happens that the units themselves cover the virtual wall.
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‎22.09.2023 12:08

FAQs about the MEDION Robot Vacuum Cleaners

Answers to the most frequently asked questions about the robot vacuum cleaners.
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‎22.09.2023 11:00

How can I clean the impeller of my robot vacuum cleaner MD 18500 / MD 18501?

In this FAQ we explain how to clean the impeller of your robot vacuum cleaner.
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‎22.09.2023 10:55

How can I set the start time of the MD 18500 Robot Vacuum Cleaner?

To set the start time, press the PLAN button on the remote control.
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‎22.09.2023 10:52
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