FAQs

Hard drives contain mechanical components, such as fast rotating metal plates and moving writing and reading heads which can cause noises such as buzzing, creaking, clicking and clunking during normal operation.

Download the new firmware upgrade from our service page.

The radio catalog provider has been changed.

Create a stable Windows Installation, Windows 10 Version 1809 (soon 1903) with up-to-date drivers and MS-Store Apps.

Both Windows and the built-in hard disk have an energy management.

Due to the routine clockwise rotation of the vacuum cleaner, it happens that the device themselve cover the virtual wall.

Please disconnect all data connections first and if necessary perform a factory reset.

The Android device will be reset to factory settings via the Android settings.

Depending on which interfaces are provided by a M.2 connector, a specific form of the connection is used.

Answers to the most common questions about the MEDION Life Remote App

The alarm center receives firmware updates via OTA (Over the Air).

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.

Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.

How to fix problems with an USB installation media.

How to fix installation errors using Media Creation Tool.

How to fix updates not downloading using Media Creation Tool.

Fixing an unexpected error during installation update download.

How to fix Windows 10 Update errors during installation

Windows 10 Update errors downloading installation files

According to EU guidelines, MEDION notebooks can be delivered without a power adapter, which can cause performance and charging problems if third-party power adapters are too weak. Check that the power adapter has the required wattage, is USB Power Delivery Specification certified and that the battery is not in shipping mode.