FAQs

The new Secure Boot certificates are delivered via Windows updates. A BIOS update is usually not necessary and is otherwise supplied automatically.

Reasons and methods for reinstalling Windows, especially via MEDION Recovery, Windows Recovery, or USB stick, are displayed. Important information on data backup, installation, activation, and common problems is also provided.

The screws are located in the bag with the remote control and in the box of the stand. There is an additional screw in the battery compartment of the remote control.

According to EU guidelines, MEDION notebooks can be delivered without a power adapter, which can cause performance and charging problems if third-party power adapters are too weak. Check that the power adapter has the required wattage, is USB Power Delivery Specification certified and that the battery is not in shipping mode.

This guide provides systematic instructions for diagnosing and rectifying faults in order to optimise the functionality and service life of the device.

A UEFI-bootable USB stick is used for flexible Windows installation. This USB stick can be easily created with tools such as Media Creation Tool or Rufus by downloading the Windows ISO file from Microsoft.

The ERAZER V1 (MD 60961) MSN 40084477 cooling kit is only compatible with the ERAZER Beast X40, while the ERAZER V2 (MD 62737) MSN 40091108 cooling kit is only suitable for the Beast 16 X1.

Remove WinHTTPAutoProxySvc from the registry and restart the PC or use the Windows recovery option ‘Reset this PC’ with the selection ‘Keep my files’.

Keep Windows and the SSD firmware up to date to maintain the stability of your ERAZER PC. You can find instructions and downloads via the link provided or on the MEDION service homepage.

The Avantum 15 E1 has a 0.1378 in (OD) x 0.0530 in (ID) x 0.4130 in (L) connector, while the Avantum 17 E1 (E1E and E1i) has 0.1575 in (OD) x 0.0669 in (ID) x 0.4016 in (L) connector. Both feature a positive inner and negative outer polarity.

The FAQ covers technical issues with the X55 SW+ robot vacuum cleaner, from hardware malfunctions to software and station errors.

Downloads may fail, so only use trusted official sources. If you encounter problems, simple measures such as reloading the page or using a different browser can help.

Check the individual faults in the table. Contact MEDION Service to rectify technical problems such as sensor or motor failures.

Download the Google Home app for this.

First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.

It should only be carried out if system instabilities occur, new hardware is installed or the manufacturer recommends the update.

The 230 V AC output is automatically switched off after 60-80 minutes to protect the battery from deep discharge.

Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.

Here you can find useful information about the Iconic Arcade.

Start the MEDION Recovery Solution and use it to restore your system. Also, note the recovery options and the associated data loss.