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Your Android 5.1 smartphone gets very warm or has a high CPU usage?

Symptoms

My smartphone gets very warm, has a high CPU usage or has a short battery runtime.

 


Diagnosis

The symptom occurs on smartphones running Android 5.1 and enabled data connections.

 


Solution

  1. Please disconnect all data connections first. Go to the settings and disable WLAN and also the mobile data connections.
  2. Then watch the device for at least 30 minutes.

If the symptoms disappear, please perform a Factory Reset:
https://community.medion.com/t5/FAQs/Android-5-1-Factory-Reset/ta-p/62246

 

If disabling data connections has no effect, please send the device to the service for verification.

 


Version History
Revision #
2 of 2
Last update:
‎28.05.2019 13:02
Updated by:
Community Manager
 
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