FAQs

This FAQ will help you with problems with your Wi-Fi network.

Here you will find answers to the most common questions about Wi-Fi connections.

Picture and sound may be asynchronous due to internet problems, insufficient computer performance or different frame rates. Using a LAN cable and testing with other files can help.

Bluetooth pairing problems can be caused by device settings or app authorisations. Check all devices and apps involved to resolve connection problems.

Here you will find solutions for solving Bluetooth problems.

In case of app problems, follow the points in this FAQ.

Switch off the keyboard, remove the 2.4G receiver, press ESC + Q and plug the receiver back in. For the mouse, hold down the scroll wheel and the right mouse button while switching it on and then plug in the receiver. Bring both devices close to the receiver until the flashing stops.

The operating system may start due to a software error or incorrect BIOS settings. Use the restore point or reinstall the system.

The cause is usually that the ice cream consistency is too firm.

A slow or crashing system may be due to outdated software or full hard drives. Update regularly and use tools such as the MEDION Service App to detect errors.

The display sensor must be recalibrated.

Install the appropriate drivers again.

Appliances become warm when the ambient temperature is high, the ventilation is blocked or many programmes are running. Regular cleaning and limiting parallel processes can help.

Check blocked ventilation slots and clean them regularly. If the notebook still gets warm, close unnecessary programmes and manage autostart programmes via the task manager to reduce the system load.

For optimum ice cream consistency, follow the points in this FAQ.

The appliance may be dirty, clean all parts and the inside of the machine.

This FAQ tells you more about microwave oven use.

The "OFF" position on the controller is only the lowest temperature that can be set.

In this FAQ you will find important information about the transport mode.

The existing cover is not a transport lock, but a splash guard.