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FAQs

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Flashes or sparks in the microwave are caused by dirt, metal objects or a scratched coating. Switch off the microwave immediately to prevent damage.
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Check the type of microwave you have and set it correctly with the help of this FAQ.
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Contact the support and mention whitescreen and the code O38%.
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Check the points in this FAQ.
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Check the points in this FAQ.
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Switch off the machine by setting the programme controller to the off position for three seconds. If the error occurs again after restarting, disconnect the power supply and contact customer service.
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The specified suction time includes ECO mode.
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Some of the accessories can be found in the disc storage compartment.
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This FAQ explains which points you need to consider.
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Check the door lock of the washing machine.
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This FAQ explains how you should proceed.
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A tumble dryer can leak if the condenser screen is blocked or the door seal is dirty. Make sure that the appliance stands in scale and clean the parts mentioned if necessary.
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Check the points in this FAQ.
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Check the water tank and the power connection of the dryer.
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Install the firmware upgrade by downloading the appropriate file, transferring it to a USB stick and updating the device. A factory reset is required after the upgrade.
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Perform an Ecotank printer power cleaning.
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The grill does not switch off due to a fault, the indicator light goes out when the temperature is reached. If there are problems with heating up, check the socket, extension cable and temperature control connection.
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Press the up and down buttons for 10 seconds.
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The drum lint filter must be seated in the holder and objects must not block the door.
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Here you will find information and packaging instructions for MEDION products in case of service.
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