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FAQs

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FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% helpful (2/2)
‎07.09.2022 08:58

Why does my camera not work correctly (smartphones / tablets)?

If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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100% helpful (2/2)
‎06.09.2022 10:15

What can I do if my TV trips RCD?

This FAQ provides tips on how to isolate the error.
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‎01.09.2022 10:31

How do I keep a specific window always in the foreground in Windows?

This is made possible by the Windows PowerToys.
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‎30.06.2022 07:38

What can I do if my MEDION TV keeps restarting?

Install the latest software for your TV.
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100% helpful (2/2)
‎09.06.2022 09:01

My ERAZER Engineer P10 / X10 freezes sporadically, what can I do?

A BIOS update is available for your PC to fix the error.
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100% helpful (1/1)
‎07.06.2022 11:33

Why is the touchpad of my laptop without function?

Helpful hints about the touchpad.
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No ratings
‎02.06.2022 09:59

Why are the fans on my graphics card making loud noises?

The fans of my device makes loud noises. What I can do about this?
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‎02.06.2022 09:53

The person I am talking to cannot hear me. What can I do?

In this FAQ we explain how the person you are talking to can hear you again.
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‎02.06.2022 09:50

Why does my device has a shorter battery life than specified?

In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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‎02.06.2022 09:42

Why do some keys output different characters than printed?

Depending on the selected language, keyboards have different layouts.
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‎02.06.2022 09:40

Why can my washer-dryer no longer be switched on?

Check the power supply first.
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‎02.06.2022 09:27

Why does my washer-dryer not draw any or too little water?

First of all, please check if all inlet valves are open.
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‎02.06.2022 09:24

What can I do if the water in my washer dryer does not get warm?

Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.
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‎02.06.2022 09:11

How do I enable the undervolting option on my Beast X20 notebook?

With the installation of the Core Voltage Offset Tool an undervolting function is introduced.
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100% helpful (1/1)
‎31.05.2022 07:27

Default volume of my microphone from the Akoya E27301 (MD 64005) is too low

Here we show you the necessary settings.
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100% helpful (1/1)
‎24.05.2022 08:43

How to connect keyboard and mouse of my K-730 / Mouse M136 Set?

Follow the steps of this guide.
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‎13.05.2022 15:40

How do I know if the aquastop on my washer dryer has been triggered?

With the mechanical aquastop system, you can see whether the aquastop has been triggered by the inspection window.
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100% helpful (1/1)
‎21.04.2022 07:33

What can I do if the door of the washer dryer does not open?

First, make sure that there is no more water in the machine.
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No ratings
‎20.04.2022 08:32

What can I do if the washer dryer trips the RCD?

Test the outlet against another appliance.
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100% helpful (1/1)
‎20.04.2022 08:32
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