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FAQs

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Here you will find detailed technical information about the mainboard.
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Detailed technical specs of the mainboard ECS B550A4-EM 3X00.
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Details about the maximum memory expansion, the front pin assignment and M.2 slots.
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Check if the microphone is connected to the correct input.
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For some error symptoms there are currently no universal answers.
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Set the appropriate screen refresh rate (refresh rate).
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Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Sometimes it is enough to reinstall or update the driver so that everything works again.
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Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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This could be due to a too low refresh rate (Hertz).
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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If your product is being used as an external player please check if the connection cable is properly plugged in.
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Does the power outlet, you have connected your products power lead to, work?
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If the spots always remain in the same place even when the picture changes it will be pixel errors.
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First, attach your device to a different power outlet and see if this results in the fuse tripping.
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This FAQ gives you possible solutions on how to end the sleep mode.
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If your memory card is no longer recognized, it needs to be repaired or replaced.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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Check with the pixel error class if it is a warranty case.
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