cancel
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:
The mouse pointer is visible, but otherwise the screen is black.
View full article
This FAQ will help you if you are unable to install an app.
View full article
Before you change the fan control, the power supply unit must be switched off.
View full article
Here you will find information and packaging instructions for MEDION products in case of service.
View full article
Either look in the system settings under ‘Info’ or open the command prompt and enter the command ‘systeminfo’. Both methods will show you the original installation date.
View full article
This FAQ tells you how to proceed.
View full article
Answers to frequently asked questions about the 5in1 Type-C docking station.
View full article
Windows offers its own troubleshooting service that can help you immediately.
View full article
Here you will find detailed technical information about the mainboard.
View full article
Tips and tricks on how to reset your system.
View full article
Here you will find detailed technical information about the mainboard.
View full article
Detailed technical specs of the mainboard ECS B550A4-EM 3X00.
View full article
Details about the maximum memory expansion, the front pin assignment and M.2 slots.
View full article
Please test another socket in another circuit.
View full article
Check if the microphone is connected to the correct input.
View full article
For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
View full article
Sometimes it is enough to reinstall or update the driver so that everything works again.
View full article
This will tell you if your memory card is faulty.
View full article
If you have no sound or the volume is too low from the connected speakers or headphones?
View full article
Does the power outlet, you have connected your products power lead to, work?
View full article
Top Contributors