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FAQs

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My ERAZER Engineer P10 / X10 freezes sporadically, what can I do?

A BIOS update is available for your PC to fix the error.
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100% helpful (1/1)
‎07.06.2022 11:33

FAQ: Specifications Mainboard "MSI B550M PRO-VDH Wifi".

Detailed technical specs of the mainboard MSI B550M PRO-VDH.
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100% helpful (1/1)
‎27.07.2023 08:49

FAQ: Specifications Mainboard "MSI MAG Z390M MORTAR"

Here you will find information about the maximum memory capacity, the front pin assignment and M.2 slots of the mainboard.
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100% helpful (1/1)
‎12.09.2023 09:10

FAQ: Specifications Mainboard "MSI Z370 Gaming Pro Carbon"

In this FAQ you will find information about the maximum memory capacity, the front pin assignment and M.2 slots.
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100% helpful (1/1)
‎12.09.2023 09:13

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
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75% helpful (3/4)
‎16.01.2024 14:34

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does my memory card not work?

This will tell you if your memory card is faulty.
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50% helpful (1/2)
‎15.04.2021 08:05

The volume is too low or no sound at all, what can I do?

If you have no sound or the volume is too low from the connected speakers or headphones?
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50% helpful (1/2)
‎15.04.2021 07:02

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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50% helpful (1/2)
‎28.05.2019 12:46

How can I solve sound problems on Windows 10?

Windows offers Troubleshooting app for sound issues.
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34% helpful (1/3)
‎17.03.2021 05:28

BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Desktop Mainboards

BIOS updates are requested for the current MEDION devices
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34% helpful (1/3)
‎28.05.2019 12:38

Why does the built-in hard drive make noise?

Due to their mechanical components, hard drives can make noises. If unusual noises occur, it is recommended to check the status of the hard drive using system commands and, if necessary, to use the manufacturer's diagnostic software.
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No ratings
‎11.11.2024 11:43

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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No ratings
‎01.10.2024 12:58

Why does the error 0xC004F200 occur when activating the pre-installed Office?

This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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No ratings
‎07.08.2024 13:34

Why does my web radio switch off when I lock my screen?

If your web radio goes off when you lock the screen, this is due to standby mode. Set Never in the power options to prevent this.
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No ratings
‎18.10.2024 13:18

What is the maximum amount of memory supported by my Windows operating system?

The maximum possible memory expansion depends on the Windows version.
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No ratings
‎08.07.2024 13:55

How can I find out if my device supports Windows Hello?

Open the Windows settings with the key combination ‘Windows’ + ‘i’, go to ‘Accounts’ and then to ‘Login options’.
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No ratings
‎06.11.2024 08:42
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