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FAQs

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Why is the radio display dark?

The display is dimmed during the firmware update.
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‎09.10.2025 12:34

Why does the device not have an HDMI signal?

Check the HDMI cable and the input source on the TV. For high-resolution signals, use an HDMI cable from standard 2.0.
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‎25.02.2025 10:41

Which HDMI version supports which function?

In the following table you will find an overview of the HDMI versions.
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‎06.05.2024 16:14

How do I improve the sound quality of my DAB+ radio?

Install the firmware upgrade by downloading the appropriate file, transferring it to a USB stick and updating the device. A factory reset is required after the upgrade.
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‎05.11.2024 09:56

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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‎18.12.2023 12:40

Why does the TWS function of my MEDION Bluetooth Speaker MD 43692 not work?

Press the multifunction button for 13 seconds when the unit is switched off.
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‎13.09.2023 13:26

My radio makes unusual noises, what can I do?

Simply tighten the four screws on the underside of the unit.
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‎05.07.2023 14:25

How can I make a recording with the MEDION LIFE E69143 digitizer?

Here you can find out how to make a recording.
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‎16.01.2024 14:34

My Windows 10 computer does not play any sound.

Windows offers the troubleshooting app for sound problems.
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‎01.02.2023 09:44

Why doesn't my Internet radio play https podcasts?

Unfortunately, https links are not supported by older Internet radios.
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‎06.01.2022 08:50

Where can I find a suitable remote control for my older MEDION device?

Order a suitable remote control via the MEDION Service Shop using your MSN number or model name.
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‎02.10.2024 09:50

How can I establish an Internet connection with my Micro Audio System MD 44007?

Install the MEDION Speaker App, activate the Wi-Fi mode on the MD 44007 and follow the app's instructions to connect via your smartphone's Wi-Fi settings.
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‎18.10.2024 10:39

Where can I find the code number for my MEDION device for universal remote controls?

MEDION devices use an alphanumeric code. Contact the manufacturer of the universal remote control, as the codes are defined there and vary depending on the remote control.
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‎12.11.2024 10:35

Why can't I receive all stations via DAB+?

Perform a reception diagnosis as follows.
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‎28.10.2021 14:02

Why does the time on my clock radio MD 44873 change sporadically?

The time is transmitted via the RDS signal.
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‎28.10.2021 14:17

What can I do if the radio switches itself off?

We offer a firmware update for the radio.
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‎11.03.2021 12:46
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