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Why is the device not connecting to the Wi-Fi network?
This FAQ will help you with problems with your Wi-Fi network.
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FAQs on Wi-Fi connections
Here you will find answers to the most common questions about Wi-Fi connections.
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The monitor image flickers, which setting do I have to change?
Set the appropriate screen refresh rate (refresh rate).
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
View full article
Why does the pairing via Bluetooth not work?
This FAQ will help you with Bluetooth pairing difficulties.
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Why are picture and sound not synchronised?
This FAQ will help you if the sound and picture are asynchronous.
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Why does the operating system not start?
If your operating system does not start, proceed as described in the FAQ.
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Why does the app crash / cannot connect to the external device?
In case of app problems, follow the points in this FAQ.
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FAQs on how to fix Bluetooth problems under Windows 10
Here you will find solutions for solving Bluetooth problems.
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How do I connect the wireless keyboard and mouse to the E27419 / E27403 All-In-One PC?
Learn how to connect your wireless keyboard and mouse with this FAQ.
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Why does the operating system work too slowly or crash?
If you have problems with the operating system, proceed as described in this FAQ.
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Why is the hard drive or CD / DVD / BluRay drive not working properly?
Install the appropriate drivers again.
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Why does the device get unusually warm?
This FAQ offers solutions for unusual heating of the device.
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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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How do I update device drivers?
Windows 10 and Windows 11 comes with several options to update a device driver.
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Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
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How can I display the original installation date of my Windows operating system?
Proceed as described in this FAQ.
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How do I install Windows 11 without an existing Wi-Fi driver?
This FAQ tells you how to proceed.
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How do I call up the BIOS from Windows?
You can find the necessary steps in this FAQ.
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My AKOYA E27403 AIO PC has no audio output after cold start, what can I do?
Follow the instructions in the installation guide in this FAQ.
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Featured article
What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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