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FAQs

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FAQs about the MEDION Iconic Arcade Machine

Here you can find useful information about the Iconic Arcade.
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100% helpful (3/3)
‎17.10.2024 09:16

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% helpful (3/3)
‎07.06.2023 14:03

Why does the code 22 appear when setting up the Iconic Arcade for the first time?

It means that problems occurred during the download / the web server delivered an error.
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100% helpful (2/2)
‎20.08.2024 07:16

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
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75% helpful (3/4)
‎16.01.2024 14:34

Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.
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100% helpful (1/1)
‎15.08.2024 10:55

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.
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100% helpful (1/1)
‎30.04.2024 10:33

How do I exit S mode under Windows 10?

Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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100% helpful (2/2)
‎28.10.2024 08:38

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.
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100% helpful (2/2)
‎15.04.2021 09:25

My PC or notebook is unusually loud, what can I do?

Increasing volume usually results from faster running fans. This can be caused by continuous background processes or dusty fans.
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100% helpful (1/1)
‎15.04.2021 07:57

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.
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100% helpful (2/2)
‎13.04.2021 07:50

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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50% helpful (1/2)
‎28.05.2019 12:46

Black screen under Windows 10

The mouse pointer is visible, but otherwise the screen is black.
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100% helpful (1/1)
‎04.07.2024 10:51

Why can't apps be installed on the device?

This FAQ will help you if you are unable to install an app.
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100% helpful (1/1)
‎26.06.2024 09:26

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.
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100% helpful (1/1)
‎17.01.2024 11:00

How can I display the original installation date of my Windows operating system?

Either look in the system settings under ‘Info’ or open the command prompt and enter the command ‘systeminfo’. Both methods will show you the original installation date.
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No ratings
‎05.11.2024 09:53

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
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100% helpful (1/1)
‎09.10.2023 12:42

Default volume of my microphone from the Akoya E27301 (MD 64005) is too low

Here we show you the necessary settings.
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100% helpful (1/1)
‎24.05.2022 08:43

Why can't I launch Power Recovery from Cyberlink?

Tips and tricks on how to reset your system.
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100% helpful (1/1)
‎29.10.2021 08:46

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.
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100% helpful (1/1)
‎16.04.2021 08:07
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