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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
View full article
My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
View full article
Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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Why is the image of my device too dark or too bright?
The setting options differ depending on the product.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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Why is the image flickering on the playback device?
This could be due to a too low refresh rate (Hertz).
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Is my power cable defective?
There may be a cable break, one of the most common signs of wear on electrical equipment.
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My device shuts itself off, what can I do?
Please check the power supply first.
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Why does the fuse trips when the device is switched on?
First, attach your device to a different power outlet and see if this results in the fuse tripping.
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Why are there bright or dark spots on my display?
If the spots always remain in the same place even when the picture changes it will be pixel errors.
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How can I solve sound problems on Windows 10?
Windows offers Troubleshooting app for sound issues.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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Why will my device not wake up from sleep mode?
Unfortunately, this behavior can have many causes.
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How can I turn off the annoying clack noises coming from the computer?
Both Windows and the built-in hard disk have an energy management.
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FAQs on Intel Management Engine (SA-00086)
Answers to common questions about the Intel Management Engine (SA-00086) vulnerability.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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BIOS updates concerning the Meltdown / Spectre vulnerability for MEDION Desktop Mainboards
BIOS updates are requested for the current MEDION devices
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Featured article
How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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