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Why does the MEDION Service App run in an endless loop?

Perform a reboot and restart or switch the diagnostics area to custom diagnosis.

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100% helpful (1/1)

‎15.08.2024 10:55

Where can I find the BitLocker key from my notebook / netbook?

To find the BitLocker key, log in to your Microsoft account and manage the keys for the corresponding device. On modern notebooks, the key is automatically saved in the Microsoft account.

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No ratings

‎16.10.2024 11:34

FAQ: Specifications Mainboard "MSI B360I Gaming Pro AC".

Here you will find detailed technical information about the mainboard.

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100% helpful (2/2)

‎07.09.2023 13:34

How do I set up an NVMe SSD RAID on my ERAZER Beast X25?

Activate RAID mode in the BIOS and create the desired array. Then install Windows with the required drivers. Back up your data beforehand, as it may be lost.

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100% helpful (1/1)

‎06.11.2024 09:13

Got Problems with Windows Updates or Upgrades?

Create a stable Windows Installation, Windows 10 Version 1809 (soon 1903) with up-to-date drivers and MS-Store Apps.

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100% helpful (2/2)

‎03.03.2021 06:45

The vacuum cleaner ignores the virtual wall, what can I do?

Due to the routine clockwise rotation of the vacuum cleaner, it happens that the device themselve cover the virtual wall.

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100% helpful (2/2)

‎03.03.2021 06:26

How can you fix updates not downloading using Media Creation Tool?

How to fix updates not downloading using Media Creation Tool.

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100% helpful (1/1)

‎18.02.2021 06:29

FAQs about the MEDION Robot Vacuum Cleaner MD 18500

In this FAQ we explain the most common faults of your robot vacuum cleaner.

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100% helpful (1/1)

‎22.09.2023 10:36

The Wi-Fi connection is too weak, what can I do?

Mount the supplied WLAN antennas.

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No ratings

‎26.04.2021 14:00

My device no longer shows an image, what can I do?

If your product is being used as an external player please check if the connection cable is properly plugged in.

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100% helpful (1/1)

‎04.08.2023 12:37

How can you fix an unexpected error during installation update download?

Fixing an unexpected error during installation update download.

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100% helpful (1/1)

‎18.02.2021 06:33

FAQ: Specifications Mainboard "B350A4-EM".

In this FAQ you will find information about the maximum memory capacity, the front pin assignment and M.2 slots.

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100% helpful (1/1)

‎04.09.2023 13:58

How do I unpack a file download from the MEDION service page?

The procedure for unpacking depends on the file format used.

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0% helpful (0/1)

‎02.02.2022 07:54

Why is there no sound transmission via HDMI with my MEDION LIFE P15504 Smart TV?

Check in the settings under HDMI EDID whether HDMI 1.4 is selected and change it from 2.0 to 1.4 if necessary.

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100% helpful (1/1)

‎12.11.2024 09:39

How do I enable the undervolting option on my Beast X20 notebook?

With the installation of the Core Voltage Offset Tool an undervolting function is introduced.

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100% helpful (1/1)

‎31.05.2022 07:27

Why is the image flickering on the playback device?

This could be due to a too low refresh rate (Hertz).

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100% helpful (1/1)

‎22.05.2024 10:30

What can I do if my memory card is no longer recognized?

If your memory card is no longer recognized, it needs to be repaired or replaced.

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100% helpful (1/1)

‎09.03.2021 07:31

FAQs about ERAZER Guardian X10 Notebooks

Detailed technical specs of the notebooks.

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100% helpful (3/3)

‎05.11.2020 14:24

Why is my battery not recognized by the device?

If a new battery is not detected, conditioning could help.

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100% helpful (2/2)

‎09.03.2021 07:46

FAQs on handling MEDION TV sets and VIDAA

Here we answer frequently asked questions about your VIDAA TV.

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No ratings

‎16.10.2024 11:33

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Featured Knowledge Base Article

What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

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100% helpful (3/3)

‎18.10.2024 13:19

Featured Knowledge Base Article