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FAQs

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Why is the hard drive or CD / DVD / BluRay drive not working properly?

Install the appropriate drivers again.
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‎09.04.2024 13:21

Why does the tumble dryer stop suddenly?

Check the water tank and the power connection of the dryer.
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‎25.01.2024 11:54

How do I activate the hotspot on my iPhone?

To activate the hotspot on your iPhone, open the Settings app and select personal hotspot. Switch on the function and your hotspot is ready to use.
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‎08.10.2024 12:05

Which bobbin winder can I use for my MEDION LIFE SM60 (MD 10689) free arm sewing machine?

You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.
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‎02.10.2024 11:04

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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‎01.10.2024 12:58

How do I start the self-cleaning function on the MEDION HD1 and HD2 hair dryers?

To start self-cleaning, press and hold the heating level button for 5 seconds.
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100% helpful (1/1)
‎23.09.2024 14:23

How do I change the login to Windows 10?

Under Account, you can switch between the Microsoft account or Local account as required.
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‎31.07.2024 10:24

How can I find out if my device supports Windows Hello?

This FAQ shows you how to find out whether the device supports Windows Hello.
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‎08.07.2024 10:21

Why does the stirring tool on the ice cream maker not turn?

The cause is usually that the ice cream consistency is too firm.
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‎16.04.2024 10:26

Why is my MD 10864 electric barbecue trolley not switched off in the "OFF" position?

The "OFF" position on the controller is only the lowest temperature that can be set.
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‎18.03.2024 11:44

Why is water running out of the tumble dryer?

This FAQ shows you how to proceed.
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‎25.01.2024 11:57

Why doesn't the tumble dryer dry the laundry completely?

Check the points in this FAQ.
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‎25.01.2024 11:58

Why can the height-adjustable desk no longer be raised or lowered?

Press the up and down buttons for 10 seconds.
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‎23.01.2024 08:50

Why does the door of the cooling unit no longer close properly?

Follow the instructions in this FAQ.
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‎02.01.2024 14:03

Why are the outer walls of the cooling unit too warm?

Follow the points in this FAQ.
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‎02.01.2024 14:04

Why does the ice cream maker make the ice cream consistency too soft?

For optimum ice cream consistency, follow the points in this FAQ.
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‎04.04.2024 14:08

Why doesn't the display switch on or off automatically?

The display sensor must be recalibrated.
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‎15.04.2024 10:49

Why does the Medion MD 11328 dust mite vacuum cleaner switch off after a few minutes?

The overheating protection is activated if there is not enough cooling air in the appliance. This is a safety function and the appliance can be used again after about an hour.
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‎15.10.2024 10:59

How do I quickly find out whether my Windows is running in UEFI or BIOS mode?

The MSInfo32.exe programme available under all current Windows versions can be used for this purpose.
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‎08.07.2024 10:09

My HP printer is not printing, what can I do?

The company Hewlett Packard offers a diagnostic tool for printing and scanning problems for download.
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‎08.07.2024 10:07
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