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FAQs

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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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For some error symptoms there are currently no universal answers.
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Set the appropriate screen refresh rate (refresh rate).
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Update drivers via Windows Update or Device Manager and check the success via the driver date in the Device Manager.
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Steps on how to get into the Windows Device Manager of Windows.
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This could be due to a too low refresh rate (Hertz).
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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Disconnect the webstick, uninstall the ALDI TALK connection wizard, restart the computer, run the fix and reinstall the webstick. Everything should then work again.
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Check the power supply and install all the latest software updates. If necessary, uninstall problematic USB device drivers and restart.
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These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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A UEFI-bootable USB stick is used for flexible Windows installation. This USB stick can be easily created with tools such as Media Creation Tool or Rufus by downloading the Windows ISO file from Microsoft.
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Remove WinHTTPAutoProxySvc from the registry and restart the PC or use the Windows recovery option ‘Reset this PC’ with the selection ‘Keep my files’.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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Drivers without a setup file are installed via the device manager.
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This error code is displayed if an attempt is made to activate Office before Windows itself has been activated.
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The Temp folder is probably filled with application files (.appx) that are used by the Microsoft Store.
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Under Account, you can switch between the Microsoft account or Local account as required.
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Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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If your web radio goes off when you lock the screen, this is due to standby mode. Set Never in the power options to prevent this.
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The maximum possible memory expansion depends on the Windows version.
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