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FAQs

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Update drivers via Windows Update or Device Manager and check the success via the driver date in the Device Manager.
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This FAQ tells you how to proceed.
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Launch the Control Center of the ERAZER Deputy P10 notebook.
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Open the Start menu and click on ‘Restart’ while holding down the ‘Shift’ key. Then select ‘Troubleshooting’, ‘Advanced options’ and then ‘UEFI firmware settings’ to go directly to the BIOS.
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If your device does not start properly, disconnect all external devices and restart, or use the automatic repair and reset the PC. If this does not help, perform a system restore or repair the master boot record via the command prompt.
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Here you will find answers to the most common questions about Wi-Fi connections.
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With a Windows 10 upgrade, the Windows 10 versions offered correspond to the installed Windows 7 and Windows 8 editions.
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Check the Device Manager (Windows key + X) under ‘Security devices’ for the TPM version. If no TPM is displayed, it may need to be activated in the BIOS.
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This FAQ will help you with problems with your Wi-Fi network.
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Our service app for Windows and Android devices tests your product for all possible sources of error.
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Use the system configuration, a boot medium or the repair mode after a failed start. It is used for troubleshooting with minimal drivers and functions.
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Here you will find solutions for solving Bluetooth problems.
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Create an installation medium with the Microsoft Media Creation Tool.
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Hold down the ‘Shift key’ when clicking on ‘Restart’ in the Start menu or use the command ‘shutdown -g -t 0’ in the Run dialog.
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Steps on how to get into the Windows Device Manager of Windows.
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Set the appropriate screen refresh rate (refresh rate).
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Go to Settings, then Activation, select the Store link and click Download to exit S Mode.
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Open the command prompt as administrator and enter "net user administrator /active:yes" to activate the account. Set a password with "net user administrator *".
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Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.
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To adjust the brightness, search for the corresponding settings on the device or in the software. This may vary depending on the type of device (monitor, PC, smartphone, TV).
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