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FAQs

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Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.
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100% utile (3/3)
‎07.06.2023 14:03

How do I open Device Manager in Windows 11, 10, 8, 7, Vista, or XP?

Steps on how to get into the Windows Device Manager of Windows.
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100% utile (2/2)
‎04.01.2022 09:55

Windows 10 no longer mounts (opens) ISO files, what can I do?

Uninstalling all entries of the Microsoft virtual DVD-ROM drive device from the Device Manager removes the error.
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100% utile (1/1)
‎16.01.2024 14:38

How do I install Windows 11 without an existing Wi-Fi driver?

This FAQ tells you how to proceed.
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100% utile (1/1)
‎09.10.2023 12:42

FAQs about the MEDION Service App

Our service app for Windows and Android devices tests your product for all possible sources of error.
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100% utile (2/2)
‎07.09.2022 08:58

How do I create Windows installation media?

Create an installation medium with the Microsoft Media Creation Tool.
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100% utile (1/1)
‎29.03.2022 09:32

How do I activate and use the Windows extended clipboard?

Before use, the clipboard must first be activated. This FAQ shows the necessary steps.
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100% utile (1/1)
‎21.03.2022 13:31

How do I set up an NVMe SSD RAID on my ERAZER Beast X25?

In this FAQ we explain the necessary steps.
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100% utile (1/1)
‎21.03.2022 09:10

How do I change the speed of the mouse pointer?

You can change the speed of the mouse pointer in the settings.
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100% utile (1/1)
‎02.02.2022 09:24

Can I simply remove a USB stick?

Whether removing a USB device without first using the hardware-safe-remove function can lead to data loss depends on a default setting.
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100% utile (1/1)
‎04.01.2022 09:57

How do I quickly fix display errors under Windows?

To do this, press the key combination Windows key + CTRL + Shift + B.
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100% utile (1/1)
‎24.11.2021 13:10

What are the system requirements for Windows 11?

Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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100% utile (3/3)
‎22.04.2022 11:29

How do I change the keyboard lighting on the ERAZER Deputy P10?

Launch the Control Center of the ERAZER Deputy P10 notebook.
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100% utile (3/3)
‎25.01.2024 11:59

How do I update device drivers?

Windows 10 and Windows 11 comes with several options to update a device driver.
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75% utile (3/4)
‎16.01.2024 14:34

How do I fix boot errors on Windows 10 and 11?

Here we will introduce you to ways in which you can bring your device back into working order.
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67% utile (2/3)
‎19.12.2022 11:49

Why does the operating system work too slowly or crash?

If you have problems with the operating system, proceed as described in this FAQ.
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Pas d'évaluation
‎15.04.2024 14:11

Where can I find the online troubleshooting?

You can find the error diagnosis on the MEDION Service page.
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Pas d'évaluation
‎18.12.2023 12:40

How can I display the original installation date of my Windows operating system?

Proceed as described in this FAQ.
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Pas d'évaluation
‎13.11.2023 12:41

How do I start Safe Mode under Windows 10?

This FAQ explains how to start Safe Mode in Windows 10.
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Pas d'évaluation
‎19.01.2024 08:28

How do I call up the BIOS from Windows?

You can find the necessary steps in this FAQ.
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Pas d'évaluation
‎20.09.2023 13:27
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