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FAQs

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In this case, a residual current discharge (power supply reset) can help.
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Please test another socket in another circuit.
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This will tell you if your memory card is faulty.
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If you have no sound or the volume is too low from the connected speakers or headphones?
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The following steps may help if your device does not turn off.
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Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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You can switch between tablet mode / desktop mode in the Info Centre.
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Restore your Microsoft account with the help of this FAQ.
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This FAQ gives you information if the USB connection does not work.
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This FAQ will help you with problems with your Wi-Fi network.
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This FAQ will help you if the sound and picture are asynchronous.
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This FAQ will help you with Bluetooth pairing difficulties.
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In case of app problems, follow the points in this FAQ.
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If your operating system does not start, proceed as described in the FAQ.
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If you have problems with the operating system, proceed as described in this FAQ.
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The display sensor must be recalibrated.
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This FAQ offers solutions for unusual heating of the device.
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You can find the error diagnosis on the MEDION Service page.
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Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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ShowKeyPlus displays the installed keys.
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