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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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FAQs on Wi-Fi connections
Here you will find answers to the most common questions about Wi-Fi connections.
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Why does my camera not work correctly (smartphones / tablets)?
If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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Why is my battery not recognized by the device?
If a new battery is not detected, conditioning could help.
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What do I do if there are pixel errors on the display?
Check with the pixel error class if it is a warranty case.
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FAQs on Meltdown and Spectre
Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.
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Why can't apps be installed on the device?
This FAQ will help you if you are unable to install an app.
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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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How do I install Windows 11 without an existing Wi-Fi driver?
This FAQ tells you how to proceed.
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My device will not turn on, what can I do?
Please test another socket in another circuit.
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Why does the connected microphone not work?
Check if the microphone is connected to the correct input.
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Why does the volume of my device change automatically?
If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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How can I fix a malfunctioning Android app?
The problem can often be solved with one of the listed procedures.
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Why is the image of my device too dark or too bright?
Follow the points in this FAQ if your device is too dark or too bright.
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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
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My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
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Why are there bright or dark spots on my display?
If the spots always remain in the same place even when the picture changes it will be pixel errors.
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Why does the fuse trips when the device is switched on?
First, attach your device to a different power outlet and see if this results in the fuse tripping.
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How can I extend the battery life?
Battery powered devices offer some adjustment options to increase the runtime.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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