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Showing articles with label Smartphone. Show all articles

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How can I stream content from my smartphone to the Smart TV?

Download the Google Home app for this.

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100% helpful (3/3)

‎25.06.2025 07:26

How do I register my MEDION / ERAZER device?

First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.

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100% helpful (3/3)

‎03.06.2025 09:38

FAQs on finding the type plate (MSN / MD number)

Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.

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100% helpful (4/4)

‎18.03.2025 12:54

Where can I get spare parts for my MEDION / ERAZER device?

These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.

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100% helpful (3/3)

‎11.06.2025 14:25

Why can't I find any results for my diagnosis (service homepage / app)?

For some error symptoms there are currently no universal answers.

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100% helpful (3/3)

‎07.06.2023 14:03

FAQs about MEDION Bytes and Benefits

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100% helpful (1/1)

‎28.10.2025 08:18

FAQs on Wi-Fi connections

Here you will find answers to the most common questions about Wi-Fi connections.

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100% helpful (1/1)

‎30.04.2024 10:33

How to reset a Nokia smartphone 5230 (MD 99555)?

Enter *#7780# for a soft reset and *#7370# for a hard reset. If your device does not work, press and hold On / Off + * + 3. A hard reset deletes all data.

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100% helpful (2/2)

‎05.11.2024 10:01

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.

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50% helpful (2/4)

‎20.04.2021 06:19

What is the maximum number of pixel errors allowed on my display?

Please check the resolution of your display (screen) to see if the number of pixel errors is still within the specified tolerance range.

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100% helpful (2/2)

‎15.04.2021 09:25

Why does my camera not work correctly (smartphones / tablets)?

If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.

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100% helpful (2/2)

‎06.09.2022 10:15

Why is my battery not recognized by the device?

If a new battery is not detected, conditioning could help.

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100% helpful (2/2)

‎09.03.2021 07:46

What do I do if there are pixel errors on the display?

Check with the pixel error class if it is a warranty case.

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100% helpful (2/2)

‎13.04.2021 07:50

FAQs on Meltdown and Spectre

Answers to the most common questions about the processor vulnerabilities and attack scenarios Meltdown and Spectre.

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50% helpful (1/2)

‎28.05.2019 12:46

Why can't apps be installed on the device?

Installations often fail due to insufficient storage space or incompatibility. With smart TVs, apps only work on Android devices or specific portals.

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100% helpful (1/1)

‎12.05.2025 13:46

FAQs on packaging instructions for MEDION products in the event of servicing

Here you will find information and packaging instructions for MEDION products in case of service.

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100% helpful (1/1)

‎15.09.2025 08:22

My device will not turn on, what can I do?

Please test another socket in another circuit.

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50% helpful (2/4)

‎20.04.2021 06:04

Why does the connected microphone not work?

Check if the microphone is connected to the correct input.

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100% helpful (1/1)

‎16.04.2021 08:07

Why does the volume of my device change automatically?

If the volume on your product changes automatically, check whether the volume buttons on the device are operable or jammed.

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100% helpful (1/1)

‎20.04.2021 06:02

Why does my memory card not work?

This will tell you if your memory card is faulty.

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50% helpful (1/2)

‎15.04.2021 08:05

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Featured Knowledge Base Article

What are the system requirements for Windows 11?

Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.

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100% helpful (3/3)

‎18.10.2024 13:19

Featured Knowledge Base Article