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First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
Enter *#7780# for a soft reset and *#7370# for a hard reset. If your device does not work, press and hold On / Off + * + 3. A hard reset deletes all data.
Go to the device settings, select Connections and activate Mobile Hotspot and Tethering. Optionally, you can set a name and password for the network, after which you can connect other devices via Wi-Fi.
To connect an Android device to a PC, activate the Media Transfer Protocol (MTP) via the drop-down menu after connecting the USB cable. If it does not work, try reconnecting the cable or restarting the device.
If two-step verification is enabled and no alternative verification method is available, Microsoft cannot help. Without this verification, you should try the sign-in utility or fill out the Microsoft account recovery form to get feedback.
Windows 11 requires at least a 1 GHz processor with 2 cores, 4 GB RAM, 64 GB storage space, TPM 2.0 and DirectX 12-capable graphics. Internet and a Microsoft account are required to install Windows 11 Home.
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