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Why is the image of my device too dark or too bright?
Follow the points in this FAQ if your device is too dark or too bright.
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Why does the pairing via Bluetooth not work?
This FAQ will help you with Bluetooth pairing difficulties.
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Why does the operating system not start?
If your operating system does not start, proceed as described in the FAQ.
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Why does the app crash / cannot connect to the external device?
In case of app problems, follow the points in this FAQ.
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Why does the operating system work too slowly or crash?
If you have problems with the operating system, proceed as described in this FAQ.
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Why doesn't the display switch on or off automatically?
The display sensor must be recalibrated.
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Why does the device get unusually warm?
This FAQ offers solutions for unusual heating of the device.
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FAQs on packaging instructions for MEDION products in the event of servicing
Here you will find information and packaging instructions for MEDION products in case of service.
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How can I fix a malfunctioning Android app?
The problem can often be solved with one of the listed procedures.
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Where can I find the online troubleshooting?
You can find the error diagnosis on the MEDION Service page.
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Why does NFC not work?
If NFC does not work as expected, the following solutions can help.
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Why can't I find any results for my diagnosis (service homepage / app)?
For some error symptoms there are currently no universal answers.
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Why does my camera not work correctly (smartphones / tablets)?
If you have problems with the camera of your smartphone or tablet, then maybe the following tips will help you.
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The person I am talking to cannot hear me. What can I do?
In this FAQ we explain how the person you are talking to can hear you again.
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Why does my device has a shorter battery life than specified?
In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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Why does the Status-LED of my hotspot MD 62095 light up red?
If there is no connection to your provider the LED lights up red.
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How to reset a Nokia smartphone?
Depending on the issue with your Nokia smartphone, there are up to three ways to reset it.
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How to reset my mobile LTE hotspot to factory settings?
In this FAQ, we will explain how you can reset your hotspot to factory settings.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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The battery is not working, what can I do?
Please make sure the battery or batteries are inserted correctly into your product.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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