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FAQs

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FAQs about the WLAN socket MD 18663

Answers to common questions about set-up and use.
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100% helpful (1/1)
‎16.01.2024 14:27

How do I update the firmware for the alarm system?

This FAQ explains how to update the firmware.
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100% helpful (1/1)
‎16.01.2024 14:37

What can I do if my device stops responding or hangs?

In this case, a residual current discharge (power supply reset) can help.
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67% helpful (2/3)
‎25.03.2021 10:12

The battery is not working, what can I do?

Please make sure the battery or batteries are inserted correctly into your product.
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50% helpful (2/4)
‎20.04.2021 06:19

My device will not turn on, what can I do?

Please test another socket in another circuit.
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50% helpful (2/4)
‎20.04.2021 06:04

Why is the quality of the sound so bad? (Smart Home / Photo / Video)

This could be due to the sound settings.
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50% helpful (1/2)
‎15.04.2021 11:03

Why does my memory card not work?

This will tell you if your memory card is faulty.
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50% helpful (1/2)
‎15.04.2021 08:05

My device shuts itself off, what can I do?

Please check the power supply first.
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50% helpful (1/2)
‎18.03.2021 14:25

My device cannot be turned off, what can I do?

The following steps may help if your device does not turn off.
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50% helpful (1/2)
‎20.04.2021 10:27

The MEDION Life+ app shows that my account does not exist, what can I do?

If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.
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No ratings
‎14.10.2024 10:56

What do I do if my MEDION device is defective?

You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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No ratings
‎01.10.2024 12:58

Why does the sleep mode not significantly reduce the noise of the LIFE P901 air conditioner?

During cooling, the compressor continues to run.
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No ratings
‎18.07.2024 14:09

What temperature range can be set on the MEDION LIFE P701 mobile air conditioner?

The temperature settings range between 16° C and 32° C (60.8° F and 89.6° Fahrenheit).
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‎28.10.2024 13:02

My MEDION X40 SW (MD 20040) robot vacuum cleaner reports error S4, what can I do?

This can be rectified by updating the device firmware to version V0.3.7.
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No ratings
‎03.06.2024 09:12

FAQs about the MEDION X50+ SW Robot Vacuum Cleaner

In this FAQ you will find useful information about your robot vacuum cleaner.
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No ratings
‎04.01.2024 11:42

Why does the floor remain wet after my robot vacuum cleaner has mopped?

You can change the amount of water dispensed in the Life+ app.
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No ratings
‎11.12.2023 16:29

How do I set up a Wi-Fi connection for my robot vacuum cleaner?

Follow the individual points in this FAQ.
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No ratings
‎12.12.2023 06:30

Can I use cleaning agents with my robot vacuum cleaner?

Additional cleaning agents can damage the robot vacuum cleaner.
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‎11.12.2023 13:02

How do I carry out a residual current discharge on my robot vacuum cleaner?

Follow the instructions in this FAQ.
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No ratings
‎11.12.2023 12:59

How do I check the pressure resistance of my robot vacuum cleaner's shock sensors?

Follow the steps mentioned in this FAQ.
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No ratings
‎11.12.2023 12:53
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