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FAQs

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Answers to common questions about set-up and use.
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This FAQ explains how to update the firmware.
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In this case, a residual current discharge (power supply reset) can help.
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Please make sure the battery or batteries are inserted correctly into your product.
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Please test another socket in another circuit.
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This could be due to the sound settings.
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This will tell you if your memory card is faulty.
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Please check the power supply first.
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The following steps may help if your device does not turn off.
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In standby mode, press the ‘Start time’ button on the remote control until the time flashes on the display. Then press the yellow button on the remote control to confirm the setting.
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If the MEDION Life+ app reports that the user does not exist, use the Forgot Password function on the MEDION website to receive a new password by e-mail.
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You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
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During cooling, the compressor continues to run.
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The temperature settings range between 16° C and 32° C (60.8° F and 89.6° Fahrenheit).
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This can be rectified by updating the device firmware to version V0.3.7.
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In this FAQ you will find useful information about your robot vacuum cleaner.
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You can change the amount of water dispensed in the Life+ app.
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Install the Life+ app, connect your smartphone to a 2.4 GHz Wi-Fi network and follow the instructions in the app to pair the robot vacuum cleaner. After a successful connection, the app will display a confirmation message.
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Additional cleaning agents can damage the robot vacuum cleaner.
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Switch off the robot vacuum cleaner, remove the battery, press the main switch several times or press and hold the on / off switch. Then reinsert the battery and restart the appliance.
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