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FAQs

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Switch off the device, clean the lens on the bumper and test the mobility of the bumper. Then lift the robot and check the underside of the front bumper for foreign objects, which should be removed if necessary.
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You can find the error diagnosis on the MEDION Service page.
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The contacts of the dirty water tank are dirty, clean them carefully.
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This may be caused by a swollen battery, which poses a fire risk. MEDION advises you not to use or charge the device and to prepare it safely for disposal.
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The sensors are set up via the Smart Home app.
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Here you will find general information about your wireless doorbell.
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Open the maintenance door on the underside of the Robot vacuum Cleaner.
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