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FAQs

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Here you will find information and packaging instructions for MEDION products in case of service.
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Check with the pixel error class if it is a warranty case.
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Either look in the system settings under ‘Info’ or open the command prompt and enter the command ‘systeminfo’. Both methods will show you the original installation date.
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First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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Answers to frequently asked questions about the 5in1 Type-C docking station.
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Log in with your MEDION account, activate Bytes & Benefits and secure exclusive benefits when you make a purchase.
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The ERAZER V1 (MD 60961) MSN 40084477 cooling kit is only compatible with the ERAZER Beast X40, while the ERAZER V2 (MD 62737) MSN 40091108 cooling kit is only suitable for the Beast 16 X1.
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If two-step verification is enabled and no alternative verification method is available, Microsoft cannot help. Without this verification, you should try the sign-in utility or fill out the Microsoft account recovery form to get feedback.
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The fans of my device makes loud noises. What I can do about this?
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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This will tell you if your memory card is faulty.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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Install the software patch by downloading the file, unzipping it and executing it with administrator rights to activate the CoPilot button.
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In this FAQ you will find important information about the transport mode.
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You can find the setting in the Control Panel under Power Options.
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First, attach your device to a different power outlet and see if this results in the fuse tripping.
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In this article we explain why the battery life of your device may differ from the manufacturer's specifications.
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Appliances become warm when the ambient temperature is high, the ventilation is blocked or many programmes are running. Regular cleaning and limiting parallel processes can help.
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Battery powered devices offer some adjustment options to increase the runtime.
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Due to their mechanical components, hard drives can make noises. If unusual noises occur, it is recommended to check the status of the hard drive using system commands and, if necessary, to use the manufacturer's diagnostic software.
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