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The monitor image flickers, which setting do I have to change?
Set the appropriate screen refresh rate (refresh rate).
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Why is my camera not working as expected? (PC, Notebook)
For computers that are running with a Windows operating system, Windows offers its own troubleshooting which can help you immediately.
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Why is my camera not working as expected? (webcam)
Sometimes it is enough to reinstall or update the driver so that everything works again.
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Why does my memory card not work?
This will tell you if your memory card is faulty.
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What can I do against unusual high temperatures on my notebook?
First check if your notebook is getting enough cooling air. Even dusty fans degrade the cooling performance.
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Why is the image flickering on the playback device?
This could be due to a too low refresh rate (Hertz).
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Why is the image of my device too dark or too bright?
Follow the points in this FAQ if your device is too dark or too bright.
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My device no longer shows an image, what can I do?
If your product is being used as an external player please check if the connection cable is properly plugged in.
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The volume is too low or no sound at all, what can I do?
If you have no sound or the volume is too low from the connected speakers or headphones?
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My device will not turn on, what can I do?
Does the power outlet, you have connected your products power lead to, work?
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How can I solve sound problems on Windows 10?
Windows offers Troubleshooting app for sound issues.
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Why are there bright or dark spots on my display?
If the spots always remain in the same place even when the picture changes it will be pixel errors.
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Why does the fuse trips when the device is switched on?
First, attach your device to a different power outlet and see if this results in the fuse tripping.
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How can I extend the battery life?
Battery powered devices offer some adjustment options to increase the runtime.
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What can I do if my device stops responding or hangs?
In this case, a residual current discharge (power supply reset) can help.
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Why will my device not wake up from sleep mode?
This FAQ gives you possible solutions on how to end the sleep mode.
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What can I do if my memory card is no longer recognized?
If your memory card is no longer recognized, it needs to be repaired or replaced.
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Why does the device not respond to the connected external power supply?
Check the primary side power supply and, if present, the on / off switch of the power supply.
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My device shuts itself off, what can I do?
Please check the power supply first.
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My device cannot be turned off, what can I do?
The following steps may help if your device does not turn off.
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What are the system requirements for Windows 11?
Whether Windows 11 can be installed on your computer depends on the hardware of your computer.
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How do I switch out of Windows 10 in S mode?
Microsoft offers a free app for this purpose in the App Store.
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How can you fix Windows 10 Update errors downloading installation files?
Windows 10 Update errors downloading installation files
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