FAQs

Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.

You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.

Clean the sensor surfaces with a dry cloth.

Dock the robot vacuum cleaner manually, remove the mop beforehand and set the charging station upright. If problems persist, optimised charging contacts can be requested via MEDION Service.

Error code E52 indicates that the water cannot drain properly.

This will tell you if your memory card is faulty.

The error code E8 says that the corner valve is defective.

In this FAQ you will find useful information about your robot vacuum cleaner.

There may be a cable break, one of the most common signs of wear on electrical equipment.

To clean the dust container and the permanent filter, empty the container and clean the filter. To do this, open the appliance lid, remove the dust container and filter and empty both, rinse with water if necessary, clean the filter with a brush and replace everything after it has dried.

Place a switched-on flashlight inside and switch off the room light. If light shines through, the seal is leaking. For glass doors, stick a piece of paper in the door and pull it out. If there is no tension, the seal may be defective.

The temperature unit of the display is set incorrectly. It can be changed via a key combination.

The existing cover is not a transport lock, but a splash guard.

The contacts of the dirty water tank are dirty, clean them carefully.

Check the primary side power supply and, if present, the on / off switch of the power supply.

The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.

The FAQ covers technical issues with the X55 SW+ robot vacuum cleaner, from hardware malfunctions to software and station errors.

This FAQ explains how to update the firmware.

Here you can read how to set up a No Go Zone.

Order a suitable remote control via the MEDION Service Shop using your MSN number or model name.