FAQs

In this FAQ we explain the most common faults of your robot vacuum cleaner.

Open the maintenance door on the underside of the Robot vacuum Cleaner.

This will tell you if your memory card is faulty.

The following steps may help if your device does not turn off.

Answers to common questions about set-up and use.

Check the primary side power supply and, if present, the on / off switch of the power supply.

The error message “Please check clean water tank” can be caused by dirty detectors in the water tank. Cleaning with a salt solution or pH-neutral cleaning agent can help. Also check and clean the dirty water intake opening and the fresh water nozzle.

With the mechanical aquastop system, you can see whether the aquastop has been triggered by the inspection window.

There may be a cable break, one of the most common signs of wear on electrical equipment.

First of all, please check if all inlet valves are open.

Please start a program for boil wash (90°C) and check whether the porthole heats up during the main wash cycle.

Check the power supply first.

To clean the dust container and the permanent filter, empty the container and clean the filter. To do this, open the appliance lid, remove the dust container and filter and empty both, rinse with water if necessary, clean the filter with a brush and replace everything after it has dried.

The cause of the icy back wall is often due to an incorrectly sealed, dirty or deformed door seal.

The drip tray access should be cleaned.

Follow the individual points in this FAQ.

The contacts of the dirty water tank are dirty, clean them carefully.

This FAQ explains how to save a map.

Follow the instructions in this FAQ.

The time is transmitted via the RDS signal.